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Server Processors

kirillg2021
Journeyman III
‎02-04-2021 05:51 AM

AMD uProf not started

My system is AMD Ryzen 9 3900X, ASUS ROG STRIX X570-E GAMING, 32Gb DDR4 3200MHz Corsair Vengeance LPX 
I install AMDuProf version AMDuProf-3.3.490.exe from official site, but after installation i cant run application
 

C:\Users\<User>\AMDRM_Install.log

12.10.2019 11:07:30 :: Function ProNameComp Started.
12.10.2019 11:07:31 :: Occurance of 'PRO' found at : 27. Needs further verification.
12.10.2019 11:07:31 :: Occurance of 'PRO' found at : 27 is NOT single word. Check for 'processor'.
12.10.2019 11:07:31 :: Occurance of 'PRO' found at : 27 is part of PROCESSOR.Discard and check in remaining string.
12.10.2019 11:07:31 :: Updated processor name : AMD Ryzen 9 3900X 12-Core
12.10.2019 11:07:31 :: Occurance of 'PRO' NOT found.Proceed with installation.
12.10.2019 11:07:31 :: Installation can CONTINUE. Processor : AMD Ryzen 9 3900X 12-Core Manufacturer : System manufacturer
12.10.2019 11:07:31 :: Hence disallow installation of AMDDynamicLocalModeService.
12.10.2019 11:07:31 :: Function ProNameComp Ended.
12.10.2019 11:07:31 :: Function TaskSchdlr - Querying
12.10.2019 11:07:31 :: Function TaskSchdlr - Querying
12.10.2019 11:07:31 :: Function TaskSchdlr - Querying
12.10.2019 11:07:31 :: Function TaskSchdlr - Querying
12.10.2019 11:07:31 :: Function TaskSchdlr - Querying
12.10.2019 11:07:31 :: Function TaskSchdlr - Querying
12.10.2019 11:07:31 :: Function TaskSchdlr - Querying
12.10.2019 11:07:31 :: Function TaskSchdlr - Querying
12.10.2019 11:07:31 :: Function TaskSchdlr - Querying
12.10.2019 11:07:31 :: Function TaskSchdlr - Querying
12.10.2019 11:07:31 :: Function TaskSchdlr - Querying
12.10.2019 11:07:31 :: Function TaskSchdlr - TASK NOT FOUND : CREATIN
12.10.2019 11:07:32 :: Function TaskSchdlr - Updated AMDAutoUpdate
12.10.2019 11:07:32 :: Function TaskSchdlrEdit - Querying
12.10.2019 11:07:32 :: Function TaskSchdlrEdit - Querying
12.10.2019 11:07:32 :: Function TaskSchdlrEdit - Querying
12.10.2019 11:07:32 :: Function TaskSchdlrEdit - Querying
12.10.2019 11:07:32 :: Function TaskSchdlrEdit - Querying
12.10.2019 11:07:32 :: Function TaskSchdlrEdit - Querying
12.10.2019 11:07:32 :: Function TaskSchdlrEdit - Querying
12.10.2019 11:07:32 :: Function TaskSchdlrEdit - Querying
12.10.2019 11:07:32 :: Function TaskSchdlrEdit - Querying
12.10.2019 11:07:32 :: Function TaskSchdlrEdit - Querying
12.10.2019 11:07:32 :: Function TaskSchdlrEdit - Querying
12.10.2019 11:07:33 :: Function ReadRegistryKey started.
12.10.2019 11:07:33 :: Function ReadRegistryKey KeyValue is NOEXECUTE=OPTIN NOVGA
12.10.2019 11:07:33 :: Function ReadRegistryKey Ended.
12.10.2019 11:07:33 :: NUMPROC value from reg read : NOEXECUTE=OPTIN NOVGA
12.10.2019 11:07:33 :: RunBcdedit : LCM is read to be in OFF state.Directly install the update.
12.10.2019 11:07:34 :: PiR_Install value updated : 256
12.10.2019 11:07:34 :: SR_Install value updated : 256
12.10.2019 11:07:34 :: Setup.exe - 5.12 cached as platform is not PCO or PiR.But Mattisse
12.10.2019 11:07:34 :: QML Source: C:\AMD\RyzenMasterExtract\MSIFiles\Qt_Dependancies\..\Qt_Dependancies\Setup.exe
12.10.2019 11:07:34 :: Destination: C:\Program Files\AMD\RyzenMaster\bin\
12.10.2019 11:07:34 :: Function Delete_QTExtraction. Remove RyzenMasterExtract folder completed.
04.02.2021 08:28:09 :: Function TaskSchdlr - Querying
04.02.2021 08:28:09 :: Function TaskSchdlr - Querying
04.02.2021 08:28:09 :: Function TaskSchdlr - Querying
04.02.2021 08:28:09 :: Function TaskSchdlr - found
04.02.2021 8:28:10 :: Function ExecuteCPUODBatchFiles Started
04.02.2021 8:28:10 :: Function ExecuteFiles strBatchFilePath "C:\Program Files\AMD\AMDuProf\bin\Driver_Install.bat" -i
04.02.2021 8:28:15 :: Function ExecuteFiles errReturn 0 for file "C:\Program Files\AMD\AMDuProf\bin\Driver_Install.bat" -i.
04.02.2021 8:28:15 :: Function ExecuteCPUODBatchFiles Ended
2/4/2021 8:36:43 AM :: None of the executables namely :AMDuProfCLI.exe,AMDuProf.exe,AMDuProf-internal.exe,AMDuProf-nda.exe,AMDuProfCLI-internal.exe,AMDuProfCLI-nda.exe found active.Hence proceeding with installer process.
2/4/2021 8:36:43 AM :: None of the executables namely :AMDRemoteAgent.exe,AMDRemoteAgent-internal.exe,AMDRemoteAgent-nda.exe found active.Hence proceeding with installer process.
04.02.2021 08:36:46 :: None of the executables namely :AMDuProfCLI.exe,AMDuProf.exe,AMDuProf-internal.exe,AMDuProf-nda.exe,AMDuProfCLI-internal.exe,AMDuProfCLI-nda.exe found active.Hence proceeding with installer process.
04.02.2021 08:36:46 :: None of the executables namely :AMDRemoteAgent.exe,AMDRemoteAgent-internal.exe,AMDRemoteAgent-nda.exe found active.Hence proceeding with installer process.
04.02.2021 08:36:46 :: Function RemoveAMDRMService Started.
04.02.2021 08:36:46 :: Function ExecuteFiles strBatchFilePath "C:\Program Files\AMD\AMDuProf\bin\Driver_Install.bat" -u
04.02.2021 08:36:51 :: Function ExecuteFiles errReturn 0 for file "C:\Program Files\AMD\AMDuProf\bin\Driver_Install.bat" -u.
04.02.2021 08:36:51 :: Function RemoveAMDRMService Ended.
04.02.2021 08:38:59 :: Function TaskSchdlr - Querying
04.02.2021 08:38:59 :: Function TaskSchdlr - Querying
04.02.2021 08:38:59 :: Function TaskSchdlr - Querying
04.02.2021 08:38:59 :: Function TaskSchdlr - found
04.02.2021 8:39:00 :: Function ExecuteCPUODBatchFiles Started
04.02.2021 8:39:00 :: Function ExecuteFiles strBatchFilePath "C:\Program Files\AMD\AMDuProf\bin\Driver_Install.bat" -i
04.02.2021 8:39:05 :: Function ExecuteFiles errReturn 0 for file "C:\Program Files\AMD\AMDuProf\bin\Driver_Install.bat" -i.
04.02.2021 8:39:05 :: Function ExecuteCPUODBatchFiles Ended
04.02.2021 08:42:04 :: None of the executables namely :AMDuProfCLI.exe,AMDuProf.exe,AMDuProf-internal.exe,AMDuProf-nda.exe,AMDuProfCLI-internal.exe,AMDuProfCLI-nda.exe found active.Hence proceeding with installer process.
04.02.2021 08:42:04 :: None of the executables namely :AMDRemoteAgent.exe,AMDRemoteAgent-internal.exe,AMDRemoteAgent-nda.exe found active.Hence proceeding with installer process.
04.02.2021 08:42:04 :: Function RemoveAMDRMService Started.
04.02.2021 08:42:04 :: Function ExecuteFiles strBatchFilePath "C:\Program Files\AMD\AMDuProf\bin\Driver_Install.bat" -u
04.02.2021 08:42:10 :: Function ExecuteFiles errReturn 0 for file "C:\Program Files\AMD\AMDuProf\bin\Driver_Install.bat" -u.
04.02.2021 08:42:10 :: Function RemoveAMDRMService Ended.
04.02.2021 08:49:45 :: Function TaskSchdlr - Querying
04.02.2021 08:49:45 :: Function TaskSchdlr - Querying
04.02.2021 08:49:45 :: Function TaskSchdlr - Querying
04.02.2021 08:49:45 :: Function TaskSchdlr - found
04.02.2021 8:49:46 :: Function ExecuteCPUODBatchFiles Started
04.02.2021 8:49:46 :: Function ExecuteFiles strBatchFilePath "C:\Program Files\AMD\AMDuProf\bin\Driver_Install.bat" -i
04.02.2021 8:49:51 :: Function ExecuteFiles errReturn 0 for file "C:\Program Files\AMD\AMDuProf\bin\Driver_Install.bat" -i.
04.02.2021 8:49:51 :: Function ExecuteCPUODBatchFiles Ended

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1 Reply
swarup
Staff
Staff
‎02-05-2021 12:32 AM

Hi @kirillg2021 ,

We would like to know the below details.

  • Which Windows OS version it is? 
  • What error you see after installation? Will it be possible to attach the screenshot?
  • Any older uProf version installed on that system?
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