Processors

[Kislep123]

Hi,

My PC keeps crashing unexpectedly while playing the new Call of Duty MWII and Overwatch 2. I do not know why but I have been trying some basic troubleshooting steps (basically googling what I can) and applying my rather limited knowledge of computers. I have received very similar fault codes that I realized while reviewing Diagnostic Data Viewer. Please see below. If anyone can help me diagnose the issue I would really appreciate it. Some of the parameter codes are slightly different but overall they all look similar to this. I have posted two of the codes below.

Description

Faulting Application Path: C:\Windows\System32\WerFault.exe

Creation Time: 11/25/2022 3:59:50 PM

Problem: Shut down unexpectedly

Status: Report sent

Problem signature

Problem Event Name: BlueScreen

Code: 124

Parameter 1: 0

Parameter 2: ffffa70b92943028

Parameter 3: bc000800

Parameter 4: 1010135

OS version: 10_0_22621

Service Pack: 0_0

Product: 256_1

Extra information about the problem

Bucket ID: 0x124_0_AuthenticAMD_PROCESSOR_Cache_MEMORY_Unknown_BANK0_MSCOD0101_MCACOD0135_UC_IMAGE_AuthenticAMD.sys (18446744073709551615)

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Description

Faulting Application Path: C:\Windows\System32\WerFault.exe

Creation Time: 11/25/2022 3:59:49 PM

Problem: Hardware error

Status: Report sent

Problem signature

Problem Event Name: LiveKernelEvent

Code: 124

Parameter 1: 0

Parameter 2: ffffa70b96a9c020

Parameter 3: faa00000

Parameter 4: 80b

OS version: 10_0_22621

Service Pack: 0_0

Product: 256_1

Extra information about the problem

Bucket ID: LKD_0x124_0_AuthenticAMD_PROCESSOR_Bus_PRV_BANK1B_MSCOD0000_MCACOD080B_PCC_UC_IMAGE_AuthenticAMD.sys (18446744073709551615)

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Got a blue screen with the error WHEA_UNCORRECTABLE_ERROR when just starting up Overwatch 2

[kingfish]

Check for system file corruption:

Run a command prompt as administrator and copy/paste this: sfc /scannow . If it finds issues it will try and repair them and notify you. Reboot your computer if it has found and repaired anything.

[DimkaTsv]

Try to check if your WHEA errors are RAM frequency related (Infinity Fabric instability)
Use some memory intensive app, like Prime95 Large FFT, or TM5
Open HWINFO sensors stats. Scroll down to very bottom line (WHEA errors)
Launch memory intensive app (aka stress test)
Watch if there is any WHEA errors are appearing.