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CrispyCrunch
Adept II

Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-Power

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Mainboard: MSI x570 Unify
Mainboard-BIOS: 7C35vA82 (Beta version)
CPU: Ryzen 5900x
RAM: Crucial Ballistix BL2K32G36C16U4B 3600 MHz, 64GB (32GB x2)
Drive: M.2 Samsung 970 Evo+ 1TB SSD
Graphics: SAPPHIRE Nitro+ Radeon RX 5700 XT
PSU: be quiet straight power 11 750w Platinum
OS: Win 10 Pro (64bit) - all updates installed
Chipset driver: 2.9.28.509 (released 2020-11-09)

I first assembled the PC with a Ryzen 3800x a week ago because it was unclear if and when I would get the Ryzen 5900x I ordered. Worked with the included AMD Prism Wrath CPU cooler for one week without any problems.

- Today I installed a Ryzen 5900x and a Scythe Fuma 2 CPU cooler.
- After 20 min the first crash/restart with the following entries in the Event Viewer: WHEA-Logger ID 18 and critical error Kernel-Power ID 41.
- Happens irregularly again and again, sometimes after minutes, sometimes longer: Windows freezes for a few seconds and then the PC reboots. Doesn't matter if load or not.
- CPU temperature between 30 and 40 °C
- Updated to BIOS and chipset driver mentioned above: Problem still exists
- XMP Profile disabled (RAM on 2600 MHz): problem still exists
- CMOS Reset: Problem still exists

Either there is a compatibility problem of something with the CPU, or the CPU is defective?
What to do? Really frustrating.

2 Solutions

Accepted Solutions
Jazzinplayer
Adept II

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

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Im having a similar issue, x570 aorus and 5600x. Have same errors on windows. 

Disable CBP and PBO and run it at default settings (3.7 ghz and xmp on). That works for me. 

View solution in original post

CrispyCrunch
Adept II

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

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I got a new angle on this. So deactivating PBO and CBS definetely works, PC was running stable for a week now. But you'll loose performance.

So I wrote to the MSI support and the AMD support.

MSI suggested to try increasing the DRAM Voltage by 0.05 V, which I did. System seems to be stable, no crashes so far - neither in idle or while gaming.

View solution in original post

835 Replies
buildorbust
Adept II

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

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Tsmc 7nm not perfect. 

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FallenTF
Journeyman III

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

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It's the chipset driver -  2.9.28.509. I've had nothing but problems since installing it 4 days ago. Had to system restore to get back into windows today and removed it.

Edit: So, my problem was MSI has a broken download on their page for the chipset driver (for my b450) bet it's the same for you. Grab the chipset from AMD directly instead.

 

https://www.amd.com/en/support

Chipsets > AM4 > x570

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CrispyCrunch
Adept II

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

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Will try, that, thanks!

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Ownz
Adept I

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

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Well the chipset driver wont do anything, i have a b550e and a 5900x as well, and im random rebooting no matter what settings i choose.

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CrispyCrunch
Adept II

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

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Nope, didn't help.

Also tried all kinds of RAM settings, checked memory (no errors), unplugged and re-plugged almost everything. Last thing I'm trying is switching the RAM.

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Jazzinplayer
Adept II

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

Jump to solution

Im having a similar issue, x570 aorus and 5600x. Have same errors on windows. 

Disable CBP and PBO and run it at default settings (3.7 ghz and xmp on). That works for me. 

View solution in original post

Ownz
Adept I

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

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Well, i tried it bone stock settings, and it still crashed without xmp and pbo.

But now running it without xmp, pbo, cpb its like buying a 5900x but getting a 3900 in fact.

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epoch5
Journeyman III

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

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This is a absolute load of crap the only place the 5900 CPUs are available to the average guy is on ebay at 3 times the cost.  Come on AMD you can do better than this. 

 

Very angry fan.

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epoch5
Journeyman III

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

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This is a absolute load of crap the only place the 5900 CPUs are available to the average guy is on ebay at 3 times the cost.  Come on AMD you can do better than this. 

 

Very angry fan.

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