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Journeyman III
Journeyman III

Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-Power

Mainboard: MSI x570 Unify
Mainboard-BIOS: 7C35vA82 (Beta version)
CPU: Ryzen 5900x
RAM: Crucial Ballistix BL2K32G36C16U4B 3600 MHz, 64GB (32GB x2)
Drive: M.2 Samsung 970 Evo+ 1TB SSD
Graphics: SAPPHIRE Nitro+ Radeon RX 5700 XT
PSU: be quiet straight power 11 750w Platinum
OS: Win 10 Pro (64bit) - all updates installed
Chipset driver: 2.9.28.509 (released 2020-11-09)

I first assembled the PC with a Ryzen 3800x a week ago because it was unclear if and when I would get the Ryzen 5900x I ordered. Worked with the included AMD Prism Wrath CPU cooler for one week without any problems.

- Today I installed a Ryzen 5900x and a Scythe Fuma 2 CPU cooler.
- After 20 min the first crash/restart with the following entries in the Event Viewer: WHEA-Logger ID 18 and critical error Kernel-Power ID 41.
- Happens irregularly again and again, sometimes after minutes, sometimes longer: Windows freezes for a few seconds and then the PC reboots. Doesn't matter if load or not.
- CPU temperature between 30 and 40 °C
- Updated to BIOS and chipset driver mentioned above: Problem still exists
- XMP Profile disabled (RAM on 2600 MHz): problem still exists
- CMOS Reset: Problem still exists

Either there is a compatibility problem of something with the CPU, or the CPU is defective?
What to do? Really frustrating.

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10 Replies
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Journeyman III
Journeyman III

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

Tsmc 7nm not perfect. 

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Noob
Noob

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

It's the chipset driver -  2.9.28.509. I've had nothing but problems since installing it 4 days ago. Had to system restore to get back into windows today and removed it.

Edit: So, my problem was MSI has a broken download on their page for the chipset driver (for my b450) bet it's the same for you. Grab the chipset from AMD directly instead.

 

https://www.amd.com/en/support

Chipsets > AM4 > x570

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Journeyman III
Journeyman III

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

Will try, that, thanks!

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Noob
Noob

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

Well the chipset driver wont do anything, i have a b550e and a 5900x as well, and im random rebooting no matter what settings i choose.

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Journeyman III
Journeyman III

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

Nope, didn't help.

Also tried all kinds of RAM settings, checked memory (no errors), unplugged and re-plugged almost everything. Last thing I'm trying is switching the RAM.

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Journeyman III
Journeyman III

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

Im having a similar issue, x570 aorus and 5600x. Have same errors on windows. 

Disable CBP and PBO and run it at default settings (3.7 ghz and xmp on). That works for me. 

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Noob
Noob

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

Well, i tried it bone stock settings, and it still crashed without xmp and pbo.

But now running it without xmp, pbo, cpb its like buying a 5900x but getting a 3900 in fact.

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Noob
Noob

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

This is a absolute load of crap the only place the 5900 CPUs are available to the average guy is on ebay at 3 times the cost.  Come on AMD you can do better than this. 

 

Very angry fan.

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Highlighted
Noob
Noob

Re: Ryzen 5900x: System constantly crashing/restarting WHEA-Logger ID 18 and critical error Kernel-P

This is a absolute load of crap the only place the 5900 CPUs are available to the average guy is on ebay at 3 times the cost.  Come on AMD you can do better than this. 

 

Very angry fan.

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