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stagier
Journeyman III

WHEA ERRORS 5800x/random restarts

Hi i recently started getting alot of WHEA errors recently it started happened after I RMA'd my ram after it went corrupt. I dont have anything OC'd besides the ram with DOCP. The WHEA errors have 3 different ids which is 18,14,0

GPU: EVGA RTX FTW3 3080 10GB

CPU: RYZEN 7 5800X 8 CORE 16 THREADS

Motherboard: ROG STRIX X-570E

BIOS Version: 2802

RAM: 32GB GSKILL TRIDENT Z NEO RGB 3600MHZ CL16

PSU: RM850x — 850 Watt 80 PLUS Gold Fully Modular ATX PSU

Case: PHANTEKS P4A

Operating System & Version: WINDOWS 10 HOME 19045

GPU Drivers: 31.0.15.2737

Chipset Drivers: AMD CHIPSET DRIVERS VERSION 4.11.15.342

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2 Replies
stagier
Journeyman III

i updated my bios yesterday i forgot to update it, its 4403 i updated it because i read it might help. but i also now have this to share.

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

 

WHEA_UNCORRECTABLE_ERROR (124)

A fatal hardware error has occurred. Parameter 1 identifies the type of error

source that reported the error. Parameter 2 holds the address of the

nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.

Arguments:

Arg1: 0000000000000000, Machine Check Exception

Arg2: ffff9c07a5703028, Address of the nt!_WHEA_ERROR_RECORD structure.

Arg3: 00000000bc000800, High order 32-bits of the MCi_STATUS value.

Arg4: 0000000001010135, Low order 32-bits of the MCi_STATUS value.

 

Debugging Details:

------------------

 

 

KEY_VALUES_STRING: 1

 

Key : Analysis.CPU.mSec

Value: 2546

 

Key : Analysis.DebugAnalysisManager

Value: Create

 

Key : Analysis.Elapsed.mSec

Value: 2560

 

Key : Analysis.IO.Other.Mb

Value: 0

 

Key : Analysis.IO.Read.Mb

Value: 0

 

Key : Analysis.IO.Write.Mb

Value: 0

 

Key : Analysis.Init.CPU.mSec

Value: 999

 

Key : Analysis.Init.Elapsed.mSec

Value: 3944

 

Key : Analysis.Memory.CommitPeak.Mb

Value: 98

 

Key : Bugcheck.Code.DumpHeader

Value: 0x124

 

Key : Bugcheck.Code.KiBugCheckData

Value: 0x124

 

Key : Bugcheck.Code.Register

Value: 0x124

 

Key : WER.OS.Branch

Value: vb_release

 

Key : WER.OS.Timestamp

Value: 2019-12-06T14:06:00Z

 

Key : WER.OS.Version

Value: 10.0.19041.1

 

 

FILE_IN_CAB: MEMORY.DMP

 

BUGCHECK_CODE: 124

 

BUGCHECK_P1: 0

 

BUGCHECK_P2: ffff9c07a5703028

 

BUGCHECK_P3: bc000800

 

BUGCHECK_P4: 1010135

 

BLACKBOXBSD: 1 (!blackboxbsd)

 

 

BLACKBOXNTFS: 1 (!blackboxntfs)

 

 

BLACKBOXPNP: 1 (!blackboxpnp)

 

 

BLACKBOXWINLOGON: 1

 

PROCESS_NAME: LOSTARK.exe

 

STACK_TEXT:

ffff8b80`f008d938 fffff805`0eab6b3a : 00000000`00000124 00000000`00000000 ffff9c07`a5703028 00000000`bc000800 : nt!KeBugCheckEx

ffff8b80`f008d940 fffff805`0b7715b0 : 00000000`00000000 ffff9c07`a5703028 ffff9c07`9bfe0a60 ffff9c07`a5703028 : nt!HalBugCheckSystem+0xca

ffff8b80`f008d980 fffff805`0ebb8cae : 00000000`00000000 ffff8b80`f008da29 ffff9c07`a5703028 ffff9c07`9bfe0a60 : PSHED!PshedBugCheckSystem+0x10

ffff8b80`f008d9b0 fffff805`0eab8461 : ffff9c07`a5715070 ffff9c07`a5715070 ffff9c07`9bfe0ab0 ffff9c07`9bfe0a60 : nt!WheaReportHwError+0x46e

ffff8b80`f008da90 fffff805`0eab87d3 : 00000000`0000000c ffff9c07`9bfe0ab0 ffff9c07`9bfe0a60 00000000`0000000c : nt!HalpMcaReportError+0xb1

ffff8b80`f008dc00 fffff805`0eab86b0 : ffff9c07`9b8a98a0 01d8cecb`00000000 ffff8b80`f008de00 01d8ef09`c024a3dc : nt!HalpMceHandlerCore+0xef

ffff8b80`f008dc50 fffff805`0eab7bf5 : ffff9c07`9b8a98a0 ffff8b80`f008def0 00000000`00000000 00010018`00000056 : nt!HalpMceHandler+0xe0

ffff8b80`f008dc90 fffff805`0eaba3b5 : ffff9c07`9b8a98a0 01d8cecb`8df23644 01d8cecb`8df23644 00000000`0007a000 : nt!HalpHandleMachineCheck+0xe9

ffff8b80`f008dcc0 fffff805`0eb0fe39 : 0064006c`0063030a 002e0074`006c0066 00000073`00790073 00000048`00000080 : nt!HalHandleMcheck+0x35

ffff8b80`f008dcf0 fffff805`0ea09eba : 00000000`00000079 00000000`00000040 00000000`0007a000 00000000`00079400 : nt!KiHandleMcheck+0x9

ffff8b80`f008dd20 fffff805`0ea09b77 : 00000000`00000000 00000000`00000000 00007ffb`dcb56bf0 00000000`00000000 : nt!KxMcheckAbort+0x7a

ffff8b80`f008de60 00007ffb`da8268cd : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x277

000000fc`bc4fec70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`da8268cd

 

 

MODULE_NAME: AuthenticAMD

 

IMAGE_NAME: AuthenticAMD.sys

 

STACK_COMMAND: .cxr; .ecxr ; kb

 

FAILURE_BUCKET_ID: 0x124_0_AuthenticAMD_PROCESSOR_CACHE_IMAGE_AuthenticAMD.sys

 

OS_VERSION: 10.0.19041.1

 

BUILDLAB_STR: vb_release

 

OSPLATFORM_TYPE: x64

 

OSNAME: Windows 10

 

FAILURE_ID_HASH: {d6c4d869-cd29-1e48-0267-5766712959d2}

 

Followup: MachineOwner

---------

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stagier, thanks for the Event viewer posting. We have seen lots of these lately. I am beginning to think these are not a processor HW error but perhaps a voltage drop in the PSU or VRM. Please post SSs of Ryzen Master (RM) both Basic and Advanced views running Cinebench R23. Only RM images please. Thanks and enjoy, John.

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