Contact the laptop maker support, their motherboard maker should be using recommended component specs.
AMD sells the processor to them, not the motherboard or other laptop components.
Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..