Hi, I replied to the initial email asking me for information on the 16th of January, but I have yet to hear a reply. So I was wondering if it would be possible to get a status update. Ticket number: 8201047350
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Hi, well the request was completed shortly after posting the question, so it looks like it worked.
thanks
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You probably should give a call to customer service... This isn't the best spot to get a reply