cancel
Showing results for 
Search instead for 
Did you mean: 

PC Processors

Wnpres90
Journeyman III

Ryzen 7 5800X displaced epoxy on lid

On one edge of my cpu I found the epoxy seal at first was missing but found pushed in. Would this be an issue or harm to it?

1000008239.jpg

0 Likes
1 Reply

I would open a AMD SUPPORT -  Warranty ticket and upload your photo and see if they believe you processor needs to be exchanged or not from here: https://www.amd.com/en/forms/contact-us/support.html

But looking at the photo it doesn't seem to be anything serious since the cement used to attach the lid to the processor probably spilled out during the manufacturing process. If the lid is slightly loose or it seems like it might come off then I would open a Warranty ticket.

But for now just open a AMD Support - Warranty ticket and see if they believe it is something serious enough to be replaced under Warranty or returned back to the Retailer.

0 Likes