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PC Processors

Problem in Ryzen 2400g

hello.I installed the new driver but it was frozen when I clicked the shut down and restart button.

Because of this I have not installed a driver on a computer.

Please help me.

computer information: motherboard: MSI b350m pro vdh

Apu: Ryzen 5 2400 g

Ram: corsair 4+4 g

windows edition: <windows 10 Enterprise>

windows version : 1607

os build:14393.0

Adrenalin 2019 Edition 19.2.3 Optional

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3 Replies

try updating Windows to the latest version. You have an unsupported Windows version installed and AMD Drivers work best with the latest Windows version installed.

misterj
Big Boss

rezanoroozi1384, I just installed 19.2.3 Optional and so far, it is running fine.  Is your Enterprise version of W10 legal?  If not, I suggest you get a valid copy of the latest W10 and try it.  Thanks and enjoy, John.

jaxter
Adept I

Did you check the forum for similar problems? Here are some links (first one is mine) of other people having problems with the same APU.
My gaming system wont let me play games (solved)
Ryzen 2400G - Did I drew the short stick ?
2400g Screen Freeze/Lock up

Some problems with processor ryzen 5 2400G

Can't restart systems with 2400G + AMD Drivers

Green screen while benchmarking/gaming - HUGE problem!!!

If none of the links above help and you get it fixed can you share the info here? people are desperate you know 
Good luck!

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