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SaiJax
Journeyman III

Power saving issue while playing games

Hello, my problem is that my screen turns off while playing games. I start hearing fan noise from the computer and my screen says power saving mode. I can't do anyting. I have to restart the computer. I have been experiencing this problem for the last 2 months. I have been using the computer for 1 year and this is the first time this has happened to me. How can I solve this problem? I need your help

 

 

 

 

 

 

Sistem Özelliklerim:

GİGABYTE B550M DS3H (Rev. 1.7)

AMD RYZEN 5 5500

ASUS GTX 1650 4GB 256BİT

POWERX DDR4 3200MHz 16 GB RAM

M2 SSD X2

SATA SSD X2

FRİSBY 650W 80 PLUS GÜÇ KAYNAĞI

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8 Replies


@SaiJax wrote:

Hello, my problem is that my screen turns off while playing games. I start hearing fan noise from the computer and my screen says power saving mode. I can't do anyting. I have to restart the computer. I have been experiencing this problem for the last 2 months. I have been using the computer for 1 year and this is the first time this has happened to me. How can I solve this problem? I need your help

 

 

 

 

 

 

Sistem Özelliklerim:

GİGABYTE B550M DS3H (Rev. 1.7)

AMD RYZEN 5 5500

ASUS GTX 1650 4GB 256BİT

POWERX DDR4 3200MHz 16 GB RAM

M2 SSD X2

SATA SSD X2

FRİSBY 650W 80 PLUS GÜÇ KAYNAĞI


Hello!

If your screen turns off while gaming, update your graphics drivers, set your power plan to "High Performance," disable display power-saving features, and run a GPU stress test.

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I changed the power settings to high performance. The graphics card driver is up to date but you said the display is in power saving mode. I don't know where to disable it. I did the 2 things you told me and put it in a GPU stress test, I immediately encountered the problem you described. The third time I ran it, nothing happened for 30 seconds. If I'm not mistaken, after 30 seconds, I encountered the same problem again and the temperature was 60. It shut down like that and restard

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Nixfox
Adept II

Your problem has nothing to do with windows power plans and power savings. If the only way to turn the screen back on is to reboot, it is almost certainly a hardware problem. If I was you, I would reseat the graphics card and check the cable.

Yeah, your PSU looks very, very shady. How old is it?

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The psu is brand new, it has been 1.5-2 years since I bought it.

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I put all the hardware in stress test, I tested the processor, graphics card and RAM under the heaviest load. While there was no problem with the processor and RAM, I put the graphics card in stress test and experienced the problem I told you about. The graphics card seems to be the source of the problem, but when I did some research on the internet, I 

saw that other people encountered such a problem caused by the processor or the PSU. As you said, it is also possible that it is the PSU, but since I do not have another PSU source, I do not know how to test it.

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This is the AMD support forum, for issues re your nvidia card you would want to ask on their support forum.

 

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.
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Nixfox
Adept II

It would be helpful if you had a spare GPU just for the test so you can eliminate it as the source of the problem.

I could bet that it's PSU though. It is causing instability. 

It doesn't really matter if it's new or not. A new bad quality PSU is always a bad quality PSU. I couldn't find anything on that funny named PSU. It's garbage and danger to other components in your system.

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You are right about what you said, I will fallow your advice and buy a new wellknown brand psu, thank you for your help.

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