Are both sticks 3200 xmp rated and installed in the correct order/slots ?
Then all you should need to do is enable xmp in motherboard bios.
Post the make/model of ram sticks, perhaps they are not compatible ?
My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.