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10-26-2020
03:57 PM
How long does it take for support to respond?
How long does it take for the customer care to send a follow up e-mail for a CPU RMA? After this e-mail:
Dear Customer,
Thank you for contacting AMD Global Customer Care.
We have created a Customer Care Support account based on the details you submitted with your service request.
A separate email containing your service request reference number will follow.
Thank you for choosing AMD!
Best regards,
It has been 3 days, and I was wondering if support didn't work over the weekend so I waited until today but still no response.
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