PC Processors

[shlyapnik]

Good afternoon. And it is possible to check the warranty on the BOX the processor serial number? processor "ryzen 7 1700" 2016 in., stopped working, the seller refuses to guarantee, and AMD on the box version gives 3 years, as it can be checked for warranty or not?

[misterj]

shlyapnik, I recommend you open an AMD Online Support request, here.  Good luck and enjoy, John.

[black_zion]

After 30 days (or 90 days with some sellers) the warranty goes to AMD. You will need to fill out AMD's form: https://support.amd.com/en-us/warranty/rma

[elstaci · Accepted solution]

Its against AMD Forum to open two exact Threads on the same issue: Hi! how to check the warranty on the serial number of the processor AMD Ryzen 7 1700 BOX?  amdmatt​

By the way, I gave you the same Link and information on the first Thread you opened as Black Zion did.