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PC Processors

rameesh4uu
Journeyman III

Delay to process rma

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Iam using and a6-7480 and now it is damaged and requested for warranty and shared all details they asked and I got rma claim form and filled after didn't get any updates from amd.can I know the current status of my ticket no:8201104674

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Ray_AMD
Community Manager

On 23/6 you were asked to provide a complete shipping address, including house number, to which you have not yet responded.

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I have already send an detailed shipping address of mine yesterday 28 Jun 2021, 6:58 pm which used to buy products online and everything successfully delivered.in my area we didnt use house number we use house name or family name instead of house number.So please process my rma immediately as possible 

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You should have responded to the ticket with this information when first requested.

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