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Xearo120
Journeyman III
‎01-11-2021 05:33 PM

Cache Hierarchy Errors/authenticAMD.sys

During games and not at idle I will get random hard shutdowns and given a WHEA log in event viewer, have 4 different .dmp 's and usually would only happen 1 every week but it happened twice yesterday so my average is starting to get more frequent.

Specifications:

Main Board: MSI MAG B550 MORTAR WIFI

CPU: Ryzen 7 3700X

GPU: XFX 5700XT

RAM: CORSAIR Vengance LPX 16GB (2x8) DDR4 @ 3200

SSD: WD Black SN750 NVME M.2 2280 1TB

PSU: Seasonic Focus 650W 80+ GOLD Fully Modular SFX-L

What I have tried so far:

-Fresh driver install on; Chipset and GPU

-BIOS Update (Latest)

-Disabling Fast Startup

-GPU and CPU Stress tests

-Memory tests

-Underclocking my RAM, CPU and GPU

-Making sure there are no overclockings in my BIOS or AMD Software (Not sure if I missed one or not)

I am just shy of trying to do a clean install of windows 10 x64 without the auto drivers from Microsoft

I would also like the note that the 5700XTs drivers are trash and crash constantly especially with Unreal Engine so I am curious if the instability or issue is being caused by the card

0 Likes
6 Replies
Xearo120
Journeyman III
‎01-11-2021 05:33 PM

Windows Event Viewer logs as follows:

-Event #1-

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
  <EventID>18</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000000000000000</Keywords>
  <TimeCreated SystemTime="2020-12-26T02:58:41.8440862Z" />
  <EventRecordID>17317</EventRecordID>
  <Correlation ActivityID="{ce79f546-d6d8-4410-8b18-6e0bf762c4fb}" />
  <Execution ProcessID="4052" ThreadID="4728" />
  <Channel>System</Channel>
  <Computer>DESKTOP-9AJKPPN</Computer>
  <Security UserID="S-1-5-19" />
  </System>
- <EventData>
  <Data Name="ErrorSource">3</Data>
  <Data Name="ApicId">0</Data>
  <Data Name="MCABank">5</Data>
  <Data Name="MciStat">0xbea0000000000108</Data>
  <Data Name="MciAddr">0x7ff611fcadd0</Data>
  <Data Name="MciMisc">0xd01a0ffe00000000</Data>
  <Data Name="ErrorType">9</Data>
  <Data Name="TransactionType">2</Data>
  <Data Name="Participation">256</Data>
  <Data Name="RequestType">0</Data>
  <Data Name="MemorIO">256</Data>
  <Data Name="MemHierarchyLvl">0</Data>
  <Data Name="Timeout">256</Data>
  <Data Name="OperationType">256</Data>
  <Data Name="Channel">256</Data>
  <Data Name="Length">936</Data>
  <Data Name="RawData">435045521002FFFFFFFF03000100000002000000A8030000233A02001A0C14140000000000000000000000000000000000000000000000000000000000000000BDC407CF89B7184EB3C41F732CB57131FE6FF5E89C91C54CBA8865ABE14913BBDDF4ACFF32DBD60102000000000000000000000000000000000000000000000058010000C00000000003000001000000ADCC7698B447DB4BB65E16F193C4F3DB0000000000000000000000000000000001000000000000000000000000000000000000000000000018020000800000000003000000000000B0A03EDC44A19747B95B53FA242B6E1D0000000000000000000000000000000001000000000000000000000000000000000000000000000098020000100100000003000000000000011D1E8AF94257459C33565E5CC3F7E8000000000000000000000000000000000100000000000000000000000000000000000000000000007F010000000000000002010000000000100F87000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000007000000000000000000000000000000100F8700000810000B32D87EFFFB8B170000000000000000000000000000000000000000000000000000000000000000F50157A5EFE3DE43AC72249B573FAD2C03000000000000009F00020600000000D0ADFC11F67F00000000000000000000000000000000000000000000000000000200000002000000A477BE0033DBD601000000000000000000000000000000000000000005000000080100000000A0BED0ADFC11F67F000000000000FE0F1AD0000000000000000000000000B00005000000004D0000000079000000230000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000001B00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000</Data>
  </EventData>
  </Event>

-Event  #2-

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
  <EventID>18</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000000000000000</Keywords>
  <TimeCreated SystemTime="2021-01-01T23:38:04.9486022Z" />
  <EventRecordID>19025</EventRecordID>
  <Correlation ActivityID="{fe2040a3-55de-40a5-93b1-291724bde7c6}" />
  <Execution ProcessID="4112" ThreadID="4868" />
  <Channel>System</Channel>
  <Computer>DESKTOP-9AJKPPN</Computer>
  <Security UserID="S-1-5-19" />
  </System>
- <EventData>
  <Data Name="ErrorSource">3</Data>
  <Data Name="ApicId">1</Data>
  <Data Name="MCABank">5</Data>
  <Data Name="MciStat">0xbea0000000000108</Data>
  <Data Name="MciAddr">0x1f805306565e8</Data>
  <Data Name="MciMisc">0xd01a0ffe00000000</Data>
  <Data Name="ErrorType">9</Data>
  <Data Name="TransactionType">2</Data>
  <Data Name="Participation">256</Data>
  <Data Name="RequestType">0</Data>
  <Data Name="MemorIO">256</Data>
  <Data Name="MemHierarchyLvl">0</Data>
  <Data Name="Timeout">256</Data>
  <Data Name="OperationType">256</Data>
  <Data Name="Channel">256</Data>
  <Data Name="Length">936</Data>
  <Data Name="RawData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ata>
  </EventData>
  </Event>

-Event #3-

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
  <EventID>18</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000000000000000</Keywords>
  <TimeCreated SystemTime="2021-01-11T10:08:30.9758557Z" />
  <EventRecordID>21648</EventRecordID>
  <Correlation ActivityID="{516f2e79-72a9-42f1-b92d-01d39cd88dd9}" />
  <Execution ProcessID="3996" ThreadID="4948" />
  <Channel>System</Channel>
  <Computer>DESKTOP-9AJKPPN</Computer>
  <Security UserID="S-1-5-19" />
  </System>
- <EventData>
  <Data Name="ErrorSource">3</Data>
  <Data Name="ApicId">12</Data>
  <Data Name="MCABank">5</Data>
  <Data Name="MciStat">0xbea0000000000108</Data>
  <Data Name="MciAddr">0x101f8038c8d65ab</Data>
  <Data Name="MciMisc">0xd01a0ffe00000000</Data>
  <Data Name="ErrorType">9</Data>
  <Data Name="TransactionType">2</Data>
  <Data Name="Participation">256</Data>
  <Data Name="RequestType">0</Data>
  <Data Name="MemorIO">256</Data>
  <Data Name="MemHierarchyLvl">0</Data>
  <Data Name="Timeout">256</Data>
  <Data Name="OperationType">256</Data>
  <Data Name="Channel">256</Data>
  <Data Name="Length">936</Data>
  <Data Name="RawData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ata>
  </EventData>
  </Event>

-Event #4-

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
  <EventID>18</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>0</Task>
  <Opcode>0</Opcode>
  <Keywords>0x8000000000000000</Keywords>
  <TimeCreated SystemTime="2021-01-11T00:44:48.5823950Z" />
  <EventRecordID>21339</EventRecordID>
  <Correlation ActivityID="{98111ff7-9cd1-42f6-92a9-b5081b60a4c9}" />
  <Execution ProcessID="3964" ThreadID="4764" />
  <Channel>System</Channel>
  <Computer>DESKTOP-9AJKPPN</Computer>
  <Security UserID="S-1-5-19" />
  </System>
- <EventData>
  <Data Name="ErrorSource">3</Data>
  <Data Name="ApicId">6</Data>
  <Data Name="MCABank">5</Data>
  <Data Name="MciStat">0xbea0000000000108</Data>
  <Data Name="MciAddr">0x1f80499b665e8</Data>
  <Data Name="MciMisc">0xd01a0ffe00000000</Data>
  <Data Name="ErrorType">9</Data>
  <Data Name="TransactionType">2</Data>
  <Data Name="Participation">256</Data>
  <Data Name="RequestType">0</Data>
  <Data Name="MemorIO">256</Data>
  <Data Name="MemHierarchyLvl">0</Data>
  <Data Name="Timeout">256</Data>
  <Data Name="OperationType">256</Data>
  <Data Name="Channel">256</Data>
  <Data Name="Length">936</Data>
  <Data Name="RawData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ata>
  </EventData>
  </Event>

0 Likes
Xearo120
In response to Xearo120
Journeyman III
‎01-11-2021 05:35 PM

As for the .dmp 's:

#1------------------------------------------------------------------------------------------------
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon. Try !errrec Address of the WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe30c1fd28b90, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bea00000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000108, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

fffff80020c0f330: Unable to get Flags value from nt!KdVersionBlock
fffff80020c0f330: Unable to get Flags value from nt!KdVersionBlock
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************
fffff80020c0f330: Unable to get Flags value from nt!KdVersionBlock
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 3405

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-9AJKPPN

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 3484

Key : Analysis.Memory.CommitPeak.Mb
Value: 81

Key : Analysis.System
Value: CreateObject

Key : WHEA.MCiStatus.Code
Value: 0xbea0000000000108

Key : WHEA.MCiStatus.McaError
Value: 0x0108

Key : WHEA.MCiStatus.ModelError
Value: 0x0000

Key : WHEA.MCiStatus.Reserved
Value: 0x00a00000


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

DUMP_FILE_ATTRIBUTES: 0x18
Kernel Generated Triage Dump
Live Generated Dump

BUGCHECK_CODE: 124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffe30c1fd28b90

BUGCHECK_P3: bea00000

BUGCHECK_P4: 108

PROCESS_NAME: smss.exe

STACK_TEXT:
fffff30a`15aeb190 fffff800`2095989f : ffffe30c`1fd28b70 00000000`00000000 ffffe30c`1fd28b90 00000000`00000022 : nt!LkmdTelCreateReport+0x13e
fffff30a`15aeb6d0 fffff800`20959796 : ffffe30c`1fd28b70 fffff800`00000000 00000093`00000000 00000093`e4e7f950 : nt!WheapReportLiveDump+0x7b
fffff30a`15aeb710 fffff800`207bda49 : 00000000`00000001 fffff30a`15aebb80 00000093`e4e7f950 00000000`00000260 : nt!WheapReportDeferredLiveDumps+0x7a
fffff30a`15aeb740 fffff800`205cf487 : 00000000`00000000 ffffe30c`1dd46030 00000000`00000103 00000000`00000000 : nt!WheaCrashDumpInitializationComplete+0x59
fffff30a`15aeb770 fffff800`204071b8 : ffffe30c`20180000 ffffe30c`2017ad60 fffff30a`15aebb80 ffffe30c`00000000 : nt!NtSetSystemInformation+0x1f7
fffff30a`15aebb00 00007ffd`de02f4e4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000093`e4e7f8f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`de02f4e4


MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: LKD_0x124_0_AuthenticAMD_BANK0_MSCOD0000_MCACOD0108_PCC_UC_IMAGE_AuthenticAMD.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {509acb9c-038f-dfdb-adc2-7917670271d1}

Followup: MachineOwner
---------

#2------------------------------------------------------------------------------------------------
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon. Try !errrec Address of the WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffb9884d6a4a40, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bea00000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000108, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

fffff80260c0f330: Unable to get Flags value from nt!KdVersionBlock
fffff80260c0f330: Unable to get Flags value from nt!KdVersionBlock
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************
fffff80260c0f330: Unable to get Flags value from nt!KdVersionBlock
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 3405

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-9AJKPPN

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 3403

Key : Analysis.Memory.CommitPeak.Mb
Value: 79

Key : Analysis.System
Value: CreateObject

Key : WHEA.MCiStatus.Code
Value: 0xbea0000000000108

Key : WHEA.MCiStatus.McaError
Value: 0x0108

Key : WHEA.MCiStatus.ModelError
Value: 0x0000

Key : WHEA.MCiStatus.Reserved
Value: 0x00a00000


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

DUMP_FILE_ATTRIBUTES: 0x18
Kernel Generated Triage Dump
Live Generated Dump

BUGCHECK_CODE: 124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffb9884d6a4a40

BUGCHECK_P3: bea00000

BUGCHECK_P4: 108

PROCESS_NAME: smss.exe

STACK_TEXT:
ffff9c81`6cec1190 fffff802`6095989f : ffffb988`4d6a4a20 00000000`00000000 ffffb988`4d6a4a40 00000000`00000022 : nt!LkmdTelCreateReport+0x13e
ffff9c81`6cec16d0 fffff802`60959796 : ffffb988`4d6a4a20 fffff802`00000000 0000003d`00000000 0000003d`bc3efb10 : nt!WheapReportLiveDump+0x7b
ffff9c81`6cec1710 fffff802`607bda49 : 00000000`00000001 ffff9c81`6cec1b80 0000003d`bc3efb10 00000000`00000260 : nt!WheapReportDeferredLiveDumps+0x7a
ffff9c81`6cec1740 fffff802`605cf487 : 00000000`00000000 ffffb988`55149030 00000000`00000103 00000000`00000000 : nt!WheaCrashDumpInitializationComplete+0x59
ffff9c81`6cec1770 fffff802`604071b8 : 0000003d`bc3ef800 ffffb988`56290d20 ffff9c81`6cec1b80 ffffb988`00000000 : nt!NtSetSystemInformation+0x1f7
ffff9c81`6cec1b00 00007ffe`7786f4e4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
0000003d`bc3efab8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`7786f4e4


MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: LKD_0x124_0_AuthenticAMD_BANK0_MSCOD0000_MCACOD0108_PCC_UC_IMAGE_AuthenticAMD.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {509acb9c-038f-dfdb-adc2-7917670271d1}

Followup: MachineOwner
---------

Cont. on next reply

0 Likes
Xearo120
In response to Xearo120
Journeyman III
‎01-11-2021 05:36 PM

Cont. reply

#3------------------------------------------------------------------------------------------------
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon. Try !errrec Address of the WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffdb8cf67e7030, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bea00000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000108, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

fffff8015080f330: Unable to get Flags value from nt!KdVersionBlock
fffff8015080f330: Unable to get Flags value from nt!KdVersionBlock
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************
fffff8015080f330: Unable to get Flags value from nt!KdVersionBlock
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 3296

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-9AJKPPN

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 3296

Key : Analysis.Memory.CommitPeak.Mb
Value: 78

Key : Analysis.System
Value: CreateObject

Key : WHEA.MCiStatus.Code
Value: 0xbea0000000000108

Key : WHEA.MCiStatus.McaError
Value: 0x0108

Key : WHEA.MCiStatus.ModelError
Value: 0x0000

Key : WHEA.MCiStatus.Reserved
Value: 0x00a00000


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

DUMP_FILE_ATTRIBUTES: 0x18
Kernel Generated Triage Dump
Live Generated Dump

BUGCHECK_CODE: 124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffdb8cf67e7030

BUGCHECK_P3: bea00000

BUGCHECK_P4: 108

PROCESS_NAME: smss.exe

STACK_TEXT:
ffffb104`19cf9190 fffff801`5055989f : ffffdb8c`f67e7010 00000000`00000000 ffffdb8c`f67e7030 00000000`00000022 : nt!LkmdTelCreateReport+0x13e
ffffb104`19cf96d0 fffff801`50559796 : ffffdb8c`f67e7010 fffff801`00000000 00000063`00000000 00000063`98a7fb20 : nt!WheapReportLiveDump+0x7b
ffffb104`19cf9710 fffff801`503bda49 : 00000000`00000001 ffffb104`19cf9b80 00000063`98a7fb20 00000000`00000260 : nt!WheapReportDeferredLiveDumps+0x7a
ffffb104`19cf9740 fffff801`501cf487 : 00000000`00000000 ffffdb8c`f1f1c030 00000000`00000103 00000000`00000000 : nt!WheaCrashDumpInitializationComplete+0x59
ffffb104`19cf9770 fffff801`500071b8 : ffffdb8c`f7170000 ffffdb8c`f716fd20 ffffb104`19cf9b80 ffffdb8c`00000000 : nt!NtSetSystemInformation+0x1f7
ffffb104`19cf9b00 00007ffb`1b0cf4e4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000063`98a7fac8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`1b0cf4e4


MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: LKD_0x124_0_AuthenticAMD_BANK0_MSCOD0000_MCACOD0108_PCC_UC_IMAGE_AuthenticAMD.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {509acb9c-038f-dfdb-adc2-7917670271d1}

Followup: MachineOwner
---------
#4------------------------------------------------------------------------------------------------
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon. Try !errrec Address of the WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffca87bcd638c0, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bea00000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000108, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

fffff8051ca0f330: Unable to get Flags value from nt!KdVersionBlock
fffff8051ca0f330: Unable to get Flags value from nt!KdVersionBlock
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************
fffff8051ca0f330: Unable to get Flags value from nt!KdVersionBlock
*************************************************************************
*** ***
*** ***
*** Either you specified an unqualified symbol, or your debugger ***
*** doesn't have full symbol information. Unqualified symbol ***
*** resolution is turned off by default. Please either specify a ***
*** fully qualified symbol module!symbolname, or enable resolution ***
*** of unqualified symbols by typing ".symopt- 100". Note that ***
*** enabling unqualified symbol resolution with network symbol ***
*** server shares in the symbol path may cause the debugger to ***
*** appear to hang for long periods of time when an incorrect ***
*** symbol name is typed or the network symbol server is down. ***
*** ***
*** For some commands to work properly, your symbol path ***
*** must point to .pdb files that have full type information. ***
*** ***
*** Certain .pdb files (such as the public OS symbols) do not ***
*** contain the required information. Contact the group that ***
*** provided you with these symbols if you need this command to ***
*** work. ***
*** ***
*** Type referenced: hal!_WHEA_PROCESSOR_GENERIC_ERROR_SECTION ***
*** ***
*************************************************************************

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 3296

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-9AJKPPN

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 3297

Key : Analysis.Memory.CommitPeak.Mb
Value: 78

Key : Analysis.System
Value: CreateObject

Key : WHEA.MCiStatus.Code
Value: 0xbea0000000000108

Key : WHEA.MCiStatus.McaError
Value: 0x0108

Key : WHEA.MCiStatus.ModelError
Value: 0x0000

Key : WHEA.MCiStatus.Reserved
Value: 0x00a00000


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

DUMP_FILE_ATTRIBUTES: 0x18
Kernel Generated Triage Dump
Live Generated Dump

BUGCHECK_CODE: 124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffca87bcd638c0

BUGCHECK_P3: bea00000

BUGCHECK_P4: 108

PROCESS_NAME: smss.exe

STACK_TEXT:
ffffc707`69ef2190 fffff805`1c75989f : ffffca87`bcd638a0 00000000`00000000 ffffca87`bcd638c0 00000000`00000022 : nt!LkmdTelCreateReport+0x13e
ffffc707`69ef26d0 fffff805`1c759796 : ffffca87`bcd638a0 fffff805`00000000 000000ea`00000000 000000ea`c7e7f950 : nt!WheapReportLiveDump+0x7b
ffffc707`69ef2710 fffff805`1c5bda49 : 00000000`00000001 ffffc707`69ef2b80 000000ea`c7e7f950 00000000`00000260 : nt!WheapReportDeferredLiveDumps+0x7a
ffffc707`69ef2740 fffff805`1c3cf487 : 00000000`00000000 ffffca87`bcf1d030 00000000`00000103 00000000`00000000 : nt!WheaCrashDumpInitializationComplete+0x59
ffffc707`69ef2770 fffff805`1c2071b8 : ffffca87`c2330000 ffffca87`c2365d90 ffffc707`69ef2b80 ffffca87`00000000 : nt!NtSetSystemInformation+0x1f7
ffffc707`69ef2b00 00007fff`69a8f4e4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000ea`c7e7f8f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007fff`69a8f4e4


MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: LKD_0x124_0_AuthenticAMD_BANK0_MSCOD0000_MCACOD0108_PCC_UC_IMAGE_AuthenticAMD.sys

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {509acb9c-038f-dfdb-adc2-7917670271d1}

Followup: MachineOwner
---------

0 Likes
Xearo120
In response to Xearo120
Journeyman III
‎01-11-2021 10:48 PM

Tried to put my 5700XT into PCI-E 3rd gen mode today in my bios just to see if it could get the card to stay stable

0 Likes
deepcuts
In response to Xearo120
Adept II
‎01-12-2021 01:39 AM

Are you unable to find your Notepad or what is happening?
Mate, this amount of copy-paste logs info is good for tickets not community forums.

0 Likes
test_ps1
Journeyman III
‎02-25-2021 12:35 AM

Got same WHEA error. It was hardware issue, changed CPU and all good.

Hope this helps someone.

0 Likes
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