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metro0o
Journeyman III

AMD chipset drivers install failed / Can't uninstall either

I'm trying to install the latest amd chipset drivers hoping It will help with my windows freezing (ryzen 7 5800x) x570 , the problem is I can't find amd chipset drivers in the installed programs to uninstall it. I also can't install it because the software says AMD chipset driver installation failed. can anyone help?

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BillyFeltrop
Challenger

You're encountering issues with AMD chipset drivers on your Ryzen 7 5800X and X570 system. You're unable to uninstall the existing drivers and face installation failures for new ones. To address this:

For Uninstalling:

  • Use AMD Cleanup Utility to remove remnants.
  • Try uninstalling from "Apps and Features" in Windows Settings.

For Installing:

  • Download drivers from AMD's official site.
  • Run the installer as an administrator.
  • Temporarily disable antivirus.
  • Ensure Windows is up to date.
  • Consider disabling driver signature enforcement.
  • Verify compatibility with your hardware and OS.
  • Attempt installation in Windows Safe Mode if needed.

Remember to create a system restore point before making major changes. If problems persist, contact AMD support for help.

PC Hardware Specialist

The AMD Cleanup Utility is for graphics driver/software only.

Chipset install/uninstall info https://www.amd.com/en/support/kb/faq/chipset-install

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.
ThreeDee
Paragon

Make sure your motherboard's BIOS is up to date

Grab AM4 chipset drivers from AMD.com for Windows 10 x64 or Windows 11 x64 (whatever you are running)

Is this a CLEAN install of Windows or carried over from another setup?

Make sure your Windows install is up to date


ThreeDee PC specs
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