ASUS ROG Crosshairs Hero X879-E. Updated to latest BIOS (Dec 5, 2024) successfully before power on (PSU on, computer off). Turning computer on only gets me the CPU light on the motherboard, no Q-Codes. Kind of hard to troubleshoot when it won't get any further.
Is this a bad CPU? I can't take it back to where I got it as that's 2,000 miles away at the Denver Microcenter.
Sorry about the title, I accidentally deleted it and now it won't let me edit.
Do the basics first.
Check carefully the LGA socket for a bent pin.
Re-Flash BIOS without the CPU
Re Do all cabling, I mean, ALL. Even at the PSU if modular.
Clear CMOS and power cycle.
Look Out for physical damage either in CPU or Board
If you have the chance to try other CPU....
Be fast for a possible return policy like Amazon 30 day or to RMA under warranty.
Good luck
I've already FlashBacked to a compatible BIOS. Exact same CPU/MB/BIOS combo running on another system.
I'll restest on Sunday - out of town tomorrow.
First, I'm not familiar with that board but does it have a debug button on it or any flash codes. Sometimes you can get lucky and press a button and it will flash a display code and when you check it will give you a list of issues that the board is seeing on its end that be may directly preventing start up. Id also quickly double check ASUS ROG QVL and see that all your components on your board are supported and have been tested by the manufacture.
Secondly, a few people have mentioned that you should check your wiring. This is absolutely a must step when diagnosing a power issue. One thing I've run into is people either not fully connecting a power cable into a socket, or not plugging enough in. Many motherboard instructions are vague at best. When looking at a board ensure that both the motherboard power socket and the cpu power sockets are inserted fully. Also ensure that they are plugged correctly into the PSU. While the motherboard socket is pretty straightforward on the PSU sometimes I've seen people jam the the CPU plug into the SATA or vice versa and use the incorrect wiring to make it fit. People get into a rush and forget to properly plug things in. We are human and make mistakes.
Also while looking at your wiring, double check your case's power button. Cases range from $100 to $500+ and the cheapest component on the entire case is the $1.75 power button. Does the button feel mushy or get stuck?
Next I would go ahead and download the very first BIOS software for your board. Not the latest, but the very first and get it ready to go. Having the latest and greatest BIOS software is great, however sometimes it can produce instabilities with the RAM you have configured or the chip or really any number of issues. There could be bugs within the system. However if you can reflash to the earliest version of your BIOS and see if this eliminates the issue.
If that hasn't done anything I would pull the computer apart and look at the board for physical damage. Specifically what you want to look for its bloated or swollen electronics on the board. Are there any funky smells coming from the case when you try and power it up. Does the board have any discolorations that you could see or any weird blotches on it that don't look like they are suppose to be there.
At that point I would begin the process of pulling the chip and be very careful to look it over. Does the chip look discolored or swollen. When you remove the chip are the pins bent, missing or damaged. Overall what is general state of the chip when you look at it versus when it was installed.
I've never needed to remove the CMOS battery and/or clear CMOS so I can't really speak to that. However 95% of the time it is a wiring issue. Either not fully plugged in, or wire got pinched in a section of the case and got severed or the case power button took a crap. After that it is either a CPU that got crushed into the socket or a board that has failed directly.
Hope that helps!
No codes, the board doesn't get that far. Only the "CPU" LED lights up - which indicates a CPU problem. Normally it goes through a bunch of Q-codes during boot, it won't even get far enough to turn on the code indicator.
Not memory, pulled known good memory stick from another system (identical Motherboard) and used that as the only memory stick. Same issue. Reseated all PSU/GPU cables.
Only think I didn't do was reset NVMe (it didn't get that far in the process).
I can watch the LED and Q-Code sequence on the other motherboard - codes start showing immediately (i.e. checking RAM, etc.). No Q-codes at all.
I'm down to
a) bad PSU not supplying power to MB (possible, but unlikely, coolant is warming up, indicating CPU is pulling SOME power)
b) bad motherboard
c) bad CPU.
Will swap what I think is the faulty CPU into the other motherboard and see if it boots there. If it fails - bad CPU. If it boots, then that leaves bad PSU or bad motherboard on the first system. That will have to wait a couple of days.
To elaborate:
Non-booting system
Booting system
Both systems running same BIOS
Before swapping CPUs just do the PSU. Less chance of damaging pins and such. A PSU is a hundred bucks. CPUs are up there. Try that power supply first.
Yeah, no. This was a $350 PSU. I go high end, besides I pulled the CPU earlier today.
Anyway, I pulled the "bad" CPU and noticed there could possibly be a bent MB pin. So going to pull the MB and put under my digital microscope I have in the shop to check it out, probably tomorrow. It could have been causing the problem all along.
Hilarious! You could contact MC and ship it back if bought recently, distance hasn't mattered in the last few hundred years!
Where do you people come from?