If you have already installed the correct drivers and are still experiencing issues, there are a few things you can try. First, try updating your Windows 10 system to the latest version. Sometimes, outdated software can cause compatibility issues with newer hardware. You can also try disabling hardware acceleration in your video player settings. This can sometimes help with video playback issues.
If none of these solutions work, you may want to consider contacting AMD support or a professional computer technician for further assistance.