Just bought new RX 580 from Asus. When computer goes to sleep my second monitor is snow screen and will not reconnect unless unplug cable and put back in. I have latest drivers and no help. I updated to beta driver and same issue. I have windows 10. I went into bios and disabled gpu sleep, no improvement. Disabled hybrid sleep in windows, no change.
I previously had gtx 750ti and had none of these issues. It cant be cable issue if it worked with gtx (dual link dvi to VGA). I think its driver but any options in windows I can try?
Hoenstly wanted to just run main monitor on 580 and second monitor off Intel Integrated but that wont work. I have tried everythign and it will not recognize second monitor unless I have it in the 580.
Intel® Driver & Support Assistant
Detailed Report
Last scan: 11/30/2018 12:21 PM
Computer
ASRock B85M-ITX
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type Desktop
Motherboard Manufacturer ASRock
Motherboard Product B85M-ITX
BIOS Version P2.50
SMBIOS Version 2.7
Secure Boot Off
Operating System
Microsoft Windows 10 Pro (64-bit)
Version 1709
OS Build 10.0.16299
Build Branch rs3_release
Locale English (United States)
Windows Directory C:\Windows
System Directory C:\Windows\system32
.NET Framework Versions 2.0.50727.4927, 3.0.30729.4926, 3.5.30729.4926, 4.0.0.0, 4.7.02556
Default Internet Browser Internet Explorer 11.785.16299.0
Installed Internet Browsers Google Chrome, Internet Explorer 11.785.16299.0
Processor
Intel® Core™ i5-4430 CPU @ 3.00GHz
Manufacturer GenuineIntel
Description Intel64 Family 6 Model 60 Stepping 3
Architecture x64
# of Cores 4
# of Threads 4
Current Clock Speed 3001 MHz
Current Voltage 1.8
Level 2 Cache 1024 Kb
Level 3 Cache 6144 Kb
Processor Id BFEBFBFF000306C3
Revision 15363
Availability Running at full power
Graphics
Radeon RX 580 Series
Adapter Compatibility Advanced Micro Devices, Inc.
Video Processor AMD Radeon Graphics Processor (0x67DF)
Resolution 2560 x 1080
Bits Per Pixel 32
Number of Colors 4294967296
Refresh Rate - Current 60 Hz
Refresh Rate - Maximum 75 Hz
Refresh Rate - Minimum 29 Hz
Driver Provider Advanced Micro Devices, Inc.
Driver Version 25.20.14011.9004
Driver Date 11/22/2018
Adapter DAC Type Internal DAC(400MHz)
Adapter RAM 4.00 GB
Availability Running at full power
Status This device is working properly.
Location PCI bus 1, device 0, function 0
Device Id PCI\VEN_1002&DEV_67DF&SUBSYS_05211043&REV_E7\4&63638AD&0&0008
Audio
High Definition Audio Device
Driver Provider Microsoft
Driver Version 10.0.16299.251
Driver Date 2/21/2018
Device Id HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1849C892&REV_1003\4&2C821A3&0&0001
AMD High Definition Audio Device
Driver Provider Advanced Micro Devices
Driver Version 10.0.1.7
Driver Date 3/30/2018
Device Id HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&184D8B52&0&0001
Networking and I/O
Qualcomm Atheros AR8171/8175 PCI-E Gigabit Ethernet Controller (NDIS 6.30)
Manufacturer Qualcomm Atheros
Availability Running at full power
Status This device is working properly.
Installed True
MAC Address D0:50:99:06:3C:3B
Service Name L1C
Driver Provider Microsoft
Driver Version 2.1.0.16
Driver Date 4/1/2013
Device Id PCI\VEN_1969&DEV_10A1&SUBSYS_10A11849&REV_10\4&36135B44&0&00E2
Revision 10
Realtek USB GbE Family Controller
Manufacturer Realtek
Availability Running at full power
Status This device is working properly.
Installed True
MAC Address A0:CE:C8
0:71:C7
Service Name rtux64w10
Driver Provider Microsoft
Driver Version 10.5.919.2015
Driver Date 9/19/2015
Device Id USB\VID_0BDA&PID_8153\000001
Memory
8 GB
Physical Memory - Total 8 GB
Physical Memory - Available 3.11 GB
Virtual Memory - Total 13.97 GB
Virtual Memory - Available 6.44 GB
Page File C:\pagefile.sys
Page File Space 6.00 GB
Storage
ST31500341AS
Capacity 1397.26 GB
Firmware Version CC1H
Serial Number 9VS45EB6
Partitions 1
Driver Provider Microsoft
Driver Version 10.0.16299.371
Driver Date 6/21/2006
Device Id SCSI\DISK&VEN_&PROD_ST31500341AS\4&31B67FD&0&000000
D:
File System NTFS
Compressed False
Capacity 1397.14 GB
Free Space 833.21 GB
SPCC Solid State Disk
Capacity 447.13 GB
Firmware Version Q1115A0
Serial Number AA000000000000000473
Partitions 3
Driver Provider Microsoft
Driver Version 10.0.16299.371
Driver Date 6/21/2006
Device Id SCSI\DISK&VEN_SPCC&PROD_SOLID_STATE_DISK\4&31B67FD&0&030000
C:
File System NTFS
Compressed False
Capacity 446.53 GB
Free Space 344.12 GB
