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PC Graphics

fffred
Journeyman III
‎02-03-2020 01:44 AM

RX5700 getting video_tdr_failure(atikmpag.sys)

I just upgraded to driver version 20.1.3 from 19.12.1.

   I have two 1440p 144hz monitors (Both are connected by DP).

  

    I found that if I set both on 144hz, I will keep getting the blue screen "video_tdr_failure" (atikmpag.sys) once I log into the desktop. However, if I set one of the screens to 120hz, the error will not appear. I don't know if it is a bug or something else,  but I don't have this issue when I was using the 19.12.1 version.  

 My CPU is R5 3600 and motherboard is Asrock B450

020220-7046-01.dmp.zip
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alseu
Challenger
‎02-03-2020 05:29 PM

Hello!
1) Check this post https://community.amd.com/thread/180166  and try to increase the default TDR setting as it suggests.
2) Make sure you have the latest bios version installed for your motherboard.

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