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PC Graphics

csirke29
Journeyman III

RX Vega 64 freezing issue

Hello, 

I have a problem with my Gigabyte RX Vega 64 card. Im the second owner of this card, at the previous owner it worked perfectly, with no issue. 

Sometimes my whole system freezes totally, in random times and i can solve it by hard restart, mainly when im playing PUBG, but does not freeze during playing, it freezes when i finished my gameplay and im going back to lobby.

I have tried the stress test more than 3 minutes and the system was stabil, no issue, stabel working.

My CPU and GPU working in normal temperature, about 40°C. Im using my cpu and gpu at normal clock speeds. 

When im using my PC for normal using, like browsing or etc. there is no problem.

I had tried 5 different driver for my card. Some of them frozen during install, some of them after the installation during in normal working frozen by normal windows using after the windows logon. 

Right now the latest driver was installed after a full SSD format, windows reinstall, and cleaned the drivers by AMD cleanup in safe mode. But doesnt solve the problem.

Already installed chpiset driver and other offered drivers by motherboard manufacturer.

My system:

GPU - Radeon RX Vega - 
VRAM - 8176 MB - HBM2 945 MHz
Driver Version - 22.20.29.10-221130a-386458C-AMD-Software-Adrenalin-Edition
AMD Windows driver version - 31.0.12029.10015
Direct3D API version - 12.1
Vulkan™ API Version - 1.3.217
OpenCL™ API Version - 2.0
OpenGL® API Version - 4.6
Direct3D® Driver Version - 9.14.10.01523
Vulkan™ Driver Version - 2.0.233
OpenCL® Driver Version - 31.0.12029.10015
OpenGL® Driver Version - 22.11.221102_65bb9ce
2D driver version - 8.1.1.1634
2D driver-file - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000
User desktop version - 2022.1130.1413.1936
AMD sound driver version- 10.0.1.24
Illesztőprogram szállítója - Advanced Micro Devices, Inc.
Windows Edition - Windows 11 Enterprise (64 bit)
Windows version - 21H2

Motherboard: Gigabyte GA-990FXA-UD5 rev 3.0, FC bios version

CPU: AMD FX-9590 

RAM: 2x8GB Kingstone DDR3-1600 Mhz

Videocard: Gigabyte RX Vega 64 

PSU: Corsair CX750 80+ Bronze

Watercooling on CPU

 

Lot of thanks for helping.

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