Hi, i have an RX 580 and have been getting black screens constantly while in windows. when it black screens the game and/or application running continues to run in the background. this forces me to restart. After restart the adrenaline software will not respond or start up unless i do another restart of the system. I have tried D D U, the AMD fix software, windows re-installation, different drivers, different setting for voltage and fans. None of the things i have done to try and fix it have worked.
i am new to all this so if you need any more info or if i am doing something wrong please tell me, thank you.
Solved! Go to Solution.
Good day!
The main reason for this error is Windows DEP. Run a command prompt as an administrator and type bcdedit.exe /set {current} nx AlwaysOff and press Enter. After that, restart your computer: the next time you log into this system, DEP will be disabled. The error will disappear.
First, make sure that your GPU fans are running, since my RX 580 only spins its fans with a custom fan curve from the driver itself (it´s weird, I know).
If it´s not the fans, it's either a faulty PSU or a faulty GPU.
I would try another PSU.
What brand and model are you currently using? and how long has it been since you bought it?
I checked the fans and they do spin so it isn't that thanks tho
I have a similar problem, but mine is worse. I'm stuck on black screen even on boot, I don't see anything. I bought a new motherboard and a power supply today. It did not change anything, still the same problem. If this Adrenalin update fried my graphics card, Idk what to do.
Good day!
The main reason for this error is Windows DEP. Run a command prompt as an administrator and type bcdedit.exe /set {current} nx AlwaysOff and press Enter. After that, restart your computer: the next time you log into this system, DEP will be disabled. The error will disappear.
i ran it all day after doing what you said and did not get any black-screens or problems. I decided to reinstate DEP to see if that was actually the cause and not just some fluke. Immediately after i did my screen flashed black on and off in the log in screen. After logging in Adrenaline would not respond or open and it black-screened after around 5 minutes. I disabled DEP again before it black-screened and forced me to restart. I know DEP is security program so i was a little hesitant to disable it, but it did solve my problem so i cant really complain.
Thank you for the reply and for helping me.
I do hope this fixes it for good, but i have had fixes turn out to be temporary so i will update this if the problem returns.
I'm glad I could help you and you got a stable PC. The problem may reappear after Windows performs an update, so you should periodically check the disabled state of DEP. Recognizing that DEP is a big problem for many users is a serious step on the part of Microsoft and AMD, which they are afraid to take, as this is a fiasco. But the more people who know that DEP is the problem, the sooner we can get Microsoft and AMD to fix it.
P.S. Sorry for my english.
can i re enable secure boot?