PC Graphics

[Somebody21]

Hello guys. I bought an rx 580 about a week ago and sometimes the screen freezes, artifacts (green squares) appear and then the display goes black for a few seconds. After this I get the "driver timeout" error from Radeon Software (version: 20.11.2). The weird thing is that this has only happened while the gpu was "idle" - I wasn't playing any game, just browsing youtube and steam. The temperature was normal (about 30° C) and the gpu usage was low. Games run perfectly - no crashes whatsoever and the highest temperature reached was 78°C, which I believe is normal. I have already reinstalled the drivers and the problem seemed to have disappeared for a while, but the it happened again. My question is: Is this a driver issue or is my GPU faulty? Should I rma it?

My specs: i3 8100 3.6 GHz, rx 580 8 GB OC edition, 16 GB ram, psu: Seasonic S12III 550W
I have a Lenovo Legion y25f monitor connected to the rx 580 via DisplayPort.
I also ran an occt stress test and got no errors.

[_nl_ben]

What OS do you run? Windows, Linux distro, MacOS?

[Somebody21]

Windows 10.

[xlox]

hello , try to disable hardware acceleration in internet browser to see if it helps .... but green artefact is never a good sign for vram if the card is not overclocked .. try to raise fan curve maybe if you see this artefacts and see if it helps

[mackbolan777]

That VRAM temp is a bit high, 90c is peak, 80c is marginal. The closer you get to max the more likely it will do that. I would do what @xlox said and turn off any zero RPM fan options for starters and raise the curve some. Check your case airflow, etc.