Hi, I recently bought a computer of a resell site. The seller said the computer was built from partly used and partly new parts. He has a good reputation and seems legit.
But as you can see in the picture, my games keep crashing out of nowhere and I get this pop up.
Here is a transcription:
DirectX function ''GetDeviceRemovedReason'' failed with DXG1_ERROR_DEVICE_HUNG (''The GPU will not respond to more commands''). GPU: ''AMD Radeon RX 5700 XT'', Driver : 25.3.1
(24.30.31.03-250225a-413647C-AMD-Software-Adrenalin-Edition). This error is usually caused by the graphics driver crashing; try installing the latest drivers.
My build:
CPU: AMD Ryzen 5600X
RAM: 32 GB DDR4 Kingston HyperX Fury
Power supply: 650 Watts, 80+ Bronze - in picture
GPU: AMD Radeon RX 5700XT OC 8GB
MOBO: ASUS Prime Board B450K-M - BIOS version 4401
Storage: M.2 SSD 512 GB ADATA LEGEND 710
OS: Windows 11 Home
What I tried:
I tried underclocking my GPU - I am not a pro, if you have any useful tips on how to effectively underclock, please lemme know - it is possible that that is the issu, maybe I just underclocked poorly
I tried updating my GPU drivers
I cannot seem to get rid of it and I am starting to lose hope. I am scared that the GPU is somehow broken, but it's running completely fine, it just crashes randomly sometimes.
But I should add that I used to get part screen corruption occassionaly, didn't happen for a long time, was probably because of my monitor.
The PC isn't used excessively, I use it 3 times a week usually.
