PC Graphics

[Nattie]

Hi, I am trying to use Cyberlink PowerDirector v10 software to convert old videos onto an external hardrive. I want to be able to view the files on a smart TV so I am trying to convert them to MPEG-4 files. When I try and do this, it comes up with the message in the screen shot below. Below that screen shot is a screen shot of the video card installed in my desktop. 

Does the AMD Radeon Graphics Processor support hardware encoding of H.264 codec? 

Thanks for your help.

[breeze38]

Nattie, Have you figured how to enable or download the H.264 codec yet for Power Director? I am having the SAME problem with Power Director. After 3 days of trying, I am ready to give up! 😞