Hello,
this month for me is horrible, and If i cannot fix the issue for sure I will sell this graphic card and I will go back to NVidia...
I cannot work or even do some simple actions on my PC because the RX 5700 XT is crashing, my screen freeze and then after few seconds or minutes it crash and reboot (just freeze, no black, green, blue screens).
Tried few times with DDU in safe mode to uninstall and then to install:
- Adrenalin 2020 Edition 20.11.2 Recommended (WHQL) - still freeze and crash
- Adrenalin 2020 Edition 21.2.2 Optional - still freeze and crash
also checked for disk errors, system corrupted files etc. registry repairs and more *still crashing
downloaded WhoCrashed application and I have the following:
(yeah is a known issue already but I cannot find a valid fix for this, I am not a gamer, I work with 3D graphic design and this impact my work, and yes sometimes I play some games with work friends) and this issue is annoying and if there are no fix for this for sure I will pass to NVidia graphic card.
To notice the current RX 5700 XT is still in warranty (I write this message with my processo graphic card now which is Intel UHD Graphics 630
Crash dumps are enabled on your computer.
Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
On Tue 16/02/21 18:19:12 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrBugcheckOnTimeout+0xFE)
Bugcheck code: 0x116 (0xFFFF8E06D9766010, 0xFFFFF8039C8B5330, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Tue 16/02/21 18:17:51 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\021621-14609-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrBugcheckOnTimeout+0xFE)
Bugcheck code: 0x116 (0xFFFF9F874E935050, 0xFFFFF8079BD25330, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Mon 15/02/21 15:23:02 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\021521-18968-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrBugcheckOnTimeout+0xFE)
Bugcheck code: 0x116 (0xFFFF8481B23E9010, 0xFFFFF80472725330, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Mon 15/02/21 14:56:08 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\021521-20265-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrBugcheckOnTimeout+0xFE)
Bugcheck code: 0x116 (0xFFFFD0014C057050, 0xFFFFF805655C5330, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
On Mon 15/02/21 13:39:01 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\021521-19359-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!TdrBugcheckOnTimeout+0xFE)
Bugcheck code: 0x116 (0xFFFFDC05E9C1B010, 0xFFFFF80468835330, 0xFFFFFFFFC0000001, 0x3)
Error: VIDEO_TDR_ERROR
file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
The following dump files were found but could not be read. These files may be corrupted:
C:\WINDOWS\Minidump\021621-14625-01.dmp
Conclusion
6 crash dumps have been found and analyzed. Only 5 are included in this report. If dump files are found and they could not be analuzed, it means they are corrupted. Because crash dumps are an emergency measure it is not uncommon for this to happen, however often it points to a problem in the storage stack. It is suggested that you run CHKDSK on your system drive to check your drive for errors.
No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.
D.S.
