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PC Graphics

kayloo7
Journeyman III

Drivers Crashing, Windows is unresponsive, PC needs a hard restart

Hello Everyone,

 

I am new to these forums, and apologize for any lack of structure but I am coming across issues with my PC and would love your help. And can provide any information possible.

 

I have the AMD Sapphire Pure 7800 XT.

 

My computer often comes across an issue where the entire screen stutters, and then becomes unresponsive. I can usually move my mouse at times, but clicking nothing will register and will require a hard restart.

 

Sometimes if I wait long enough the computer freeze will revert to normal, albeit with some performance issues. And a screen will pop-up that says an AMD- driver has crashed and provide me an option to report the bug.

 

Please help me with steps on how I may diagnose and fix my issue. 

 

Thank you

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