PC (self-built) configuration
OS: Microsoft Windows 11 Home
MB: Gigabyte X670 aorus Elite AX
CPU: AMD Ryzen9 7900X 12-Core Processor
GPU: AMD Radeon RX 7900 XT
*Downloaded Fortnite on 11/23/2024 with Epic Games Launcher
* When I started playing, I was warned that "AMD's Adrenaline latest version has known issues with D3D12," but I didn't want it down grade, and I thought (arbitrarily) that would not occur a fatal problem, so I answered "NO" to the installation prompt and was able to continue and actually play.
* I finally started to get used to playing about a week ago, and in order to get a high FPS, I set the graphics to low and prioritized performance.
* There were sudden crashes (2 or 3 times), but I was able to play normally after restarting.
* When I shut down my PC and started it up to use it, the image on the monitor connected to the GPU's digital port was missing or delayed (which I think was a sign of a malfunction), but I was able to solve the problem by turning the monitor off and on (even though I thought it would be a problem every time).
* The FPS, which had been over 250 in the AMD Adrenaline app, dropped to around 100. I thought that was strange, but I continued and shut down the PC when I was done.
* That night (13/12/2024), when I started up my PC, I got the "black screen with DP connection of GPU" message (still haven't been able to solve it).
Situation and response
1. When the PC starts up, nothing is displayed on the monitor screen with DP connection of GPU
2. Since there are no memory or video output errors on the PC's motherboard, switching the monitor to the HDMI terminal connection of the motherboard outputs video, and it can be used for tasks that do not require GPU functions
3. If I switch the monitor to the DP terminal connection of GPU here, for some reason the initial Windows screen is displayed instead of a black screen, but the mouse and keyboard do not respond at all
4. It's a little late, but even if you use AMD Cleanup Utility to downgrade to Adrenaline, the previous version (recommended) AMD Software Adrenalin Edition 24.8.1 and 24.9.1, it's still a disappointing situation
5. I also tried resetting the BI0S of the motherboard to default, but there was no change
6. By the way, when starting Fortnite with the HDMI terminal connection of the motherboard, the message "A D3D11-compatible GPU is "required to run the engine." appears, and although the image is displayed, it cannot be controlled.
I hope that the GPU itself has not been damaged in need of repair due to the two or three crashes,
and I would sincerely appreciate a solution and advice.
2024.12,15
Mashroy
