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PC Graphics

ThiagoSalviano
Journeyman III

Black screen when i restart the computer - AMD 5700xt

Hello!

I bought a 5700xt and i'm having a problem that i have no idea what is happening. When i plug the GPU, it works well. But, if i try to restart the computer, the display stops getting a Black Screen. And, if i try to turn off and turn on the pc after this, the black screen keeps and a i have to reset to CMOS to work again. 

Detail: The PC keeps running, only the Display gets black but the GPU and the other parts keeps on. The windows starts normally, even with the black screen. I can hear the windows sounds in the headphone.

Detail 2: If i don't restart the PC, everything work well, i can play the games and all the stuff with no problem.

I tested the GPU in my friend's computer and the problem doesn't happen, i can restart the computer. And, if i plug my old GPU in my Computer, it works well too, with no problems. It's my first AMD GPU. Before this one, i had a GTX 970, which is working normally. 

I tested the boot with just one RAM and the problem keeps happening.

The drivers are updated to the last version.

My configs: 

PSU: Corsair 850w

PC: Ryzen 7 5700x

RAM: 1x Juhor 8GB 3000 Mhz and 1x Hyperx 8GB 3200 Mhz

GPU: AMD 5700xt

Mobo: Soyo B550M

Please, i have no more idea what to do

 

 

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