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PC Graphics

kimtaro
Journeyman III
‎03-14-2020 11:44 PM

Black screen on RX5700XT at installation driver.

Hello everybody,

I have a RX5700XT and i can't install the AMD driver on my computer.

When I install it the process goes to 67% and after I have a black screen. when it happens my screen display a breaking monitor green during one second and after black screen. If I move my DP to another it works one second and after I have the same result.

To connect my computer to my screen I use Display port 1.4. 

In HDMI it doesn't work too.

My config : 

Motherboard : ASUS ROG x570 GAMING-F

CPU : Ryzen 3800X

GPU : Asus STRIX RX5700XT

RAM : CORSAIR 16 Go

Display : LDLC RS232

Thanks for your help.

0 Likes
1 Reply
koszalek
Adept III
‎03-15-2020 05:45 AM

hi, before installation uninstall the old one through the DDU program as well as clean the register after the ccleaner, and uncheck what is in the picture when installing

IMG_20200306_122721.jpg