Intel I7-13700KF
ASUS ROG Strix Z690-E Gaming WiFi
32GB Corsair Vengeance DDR5
Asrock Radeon 7800XT 16GB
2x Samsung Pro 990 M.2 1TB
Windows 11
All drivers current
Hi there! I have a really stupid issue that I can't figure out. In my basement I have my gaming PC and a home theatre. I use my gaming PC as my HTPC to play mkvs and what not. I recently upgraded my gaming PC from my trusty 7700k/1080ti running windows 10 to a 13700k/7800xt running windows 11. My receiver is an Onkyo TX-NR696 running a 5.4.1 setup. The PC has always been connected to the receiver via a 50 foot HDMI cable.
The problem: I'm getting random audio cutouts during playback. Video remains smooth. They only last around 1 second. Sometimes 10 minutes in between, sometimes multiple in a row. Doesn't matter if I use VLC or Windows Media Player. Happens at different places throughout playback. Doesn't happen when watching YouTube in a browser - only mkvs, mpegs, etc. I am passing the audio through to be decoded by my receiver.
I did not have this issue with my old PC playing the same videos. The new PC performs flawlessly otherwise. I have tried updating all my drivers. Motherboard BIOS is up to date with Intel CPU fix. I got a brand new 50 foot optical HDMI cable. I have tried using a display port with an adapter. I have tried unplugging all other displays. I have tried duplicating screens and extending screens. Every other PC I've tried works flawlessly. Just not the brand new one that matters.
AMD has been less than helpful. They took my dxdiag and told me it was the receiver having issues. For what it's worth, I updated the firmware on my receiver as well. I have found other people having this issue, but I have yet to find a fix that works.
Thanks for reading.
