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PC Graphics

B1uedw01fie
Adept I

ASUS board with AMD CPU/GPU. I get a stutter then freeze without BSOD. HELP!

-ROG strix x670E-E gaming wifi = Motherboard

-AMD Ryzen 9 7900x = Processor

-Teamgroup T-create expert (2x16) 32gb DDR5 6000Mz = Memory

-Sapphire PULSE Radeon RX 7900 XTX 24 GB = GPU

- Version 23H2 = Windows

 

So I play one game at a time and I play 3 games in total league of legends, Dead space & Rise of kingdoms. Accept for Dead space these 2 other games are not device heavy games. While playing league of legends I will have rise of kingdoms, google chrome, BLITZ, and overwolf again these applications are not heavy applications. While I am playing these two games and have these three applications open my game will start to stutter then my computer will freeze than all applications crash audio everything... with no BSOD. I have tried windows memory diagnostic that is fine. I Gpu stress test, CPU stress test. Bios is updated, windows is updated (even advanced options updates), & AMD Adrenalin Edition is updated. This is a picture of my Event viewer date/time 11/5/2024 12:48:25AM I had to force shutdown  If you see any errors that don't belong let me know please or if you have solutions let me know please.

 

Event Viewer 11_5_2024 8_08_41 PM.png

 

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1 Reply
johnnyenglish
Big Boss

Hey there

 

as per Microsoft KB, the error in evento log "may" be unrelated. My best and first guess would be ram.

Troubleshoot these first:

Is the memory kit on the Board QVL?
Do you have Memory Context Restore enabled? (Disable it)
Disable EXPO to further troubleshoot.

 

The critical one, Kernel Power, is you powering the system down manually. So I assume you are forcing shutdown as it freezes completely. Please describe the freezes, is it a still screen or gray screen? Completely black and off?

 

Lastly: You haven't mentioned your power supply, both the GPU and CPU are very power hungry, I would at least put something around of... 1000Watts Gold/Platinum

 

If you have a lesser PSU, like 750 or 850, try to enable ECO mode on the CPU side and see if it helps somehow.

Troubleshooting is the key word, try everything fast, including removing the graphics card and using the iGPU, just in case you have to RMA anything.

 

----------------

Cause

These 10016 events are recorded when Microsoft components try to access DCOM components without the required permissions. In this case, this behavior is expected and by design.

Workaround

These events can be safely ignored because they don't adversely affect functionality and are by design. It's the recommend action for these events.

The Englishman
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