PC Graphics

[Khaimhera]

I recently bought a new Philips (50PUS807912) TV to use as a computer monitor and it has not gone well. As you can see from the specs the TV should support 4k at 60 Hz, but AMD is saying otherwise. When I try to change the settings on Adrenaline I get this error message. So my 4k TV doesn't support 4k? 

Philips specs (50PUS807912)

AMD error

I noticed there was an AMD Ryzen Master app so I tried to check it out and got this error message, so that's fun. (Yes, I tried reinstalling it several times)

AMD Ryzen Master error

I am really, really frustrated with the whole thing since I was saving up money for several months to afford that TV and and I got the PC components just over a year I think so I would really appreciate some advice on this.

[FunkZ]

You shouldn't need to create a custom resolution in Adrenalin to get 4K @ 60Hz and you certainly don't need Ryzen Master.

It's likely the Windows color settings.

https://community.amd.com/t5/pc-drivers-software/solved-windows-10-4k-60hz-rgb4-4-4-full-10-bit-hdr1...

[Khaimhera]

The situation is almost the same but I run Windows 11 on my machine so i'm not sure the process is the same?

[FunkZ · Accepted solution]

The exact process may be slightly different but it is more than likely a Windows color setting that is the issue. Try the suggested fix or poke around in the settings.

I can tell you first hand that 4K @ 60Hz is absolutely supported, so it's just a matter of settings to get it to work.

[Khaimhera]

Thanks! I'll try it out, you seem to have things under control so I'll mess around with the color settings and see if I can work it out.