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PC Graphics

Mariusz
Journeyman III
‎04-02-2024 12:20 PM

AMD Radeon graphics zamiast AMD Radeon™ 680M

   Hello, I bought a Lenovo Yoga 7-14 with Ryzen 7-7735U and integrated AMD Radeon™ 680M graphics - after 2 months, I re-installed the system from a Windows 11 pendrive with all the dedicated drivers from the Lenovo website, because Windows 11 does not download all of them, I loaded everything correctly. it was, and I keep installing the AMD RADEON GRAPHICS graphics card instead of the AMD RADEON 680M - WHY does this processor only have this card assigned? - AMD Ryzen™ 7 7735U - AMD Radeon™ 680M - I tried 3 times and I can't change it to the right card - can anyone help me?

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1 Reply
gabrieljohn
Journeyman III
‎04-03-2024 07:38 AM

Here are some steps you can try to resolve the issue:

  1. Download Drivers from Lenovo: Make sure you're downloading the correct drivers from the Lenovo website for your specific laptop model and Windows 11 version. Sometimes, using incorrect drivers can cause issues with hardware recognition.

  2. Uninstall Incorrect Graphics Driver: If Windows 11 keeps installing the wrong graphics driver, you may need to manually uninstall it first. Here's how:

    • Right-click on the Start button and select "Device Manager."
    • Expand the "Display adapters" category.
    • Right-click on the incorrect graphics driver (e.g., AMD Radeon Graphics) and select "Uninstall device."
    • Check the box that says "Delete the driver software for this device" and click "Uninstall."
    • Restart your computer.

  3. Install Drivers in Compatibility Mode: Try installing the correct AMD Radeon 680M graphics driver in compatibility mode. Here's how:

    • Right-click on the driver installation file you downloaded from Lenovo's website.
    • Select "Properties" and go to the "Compatibility" tab.
    • Check the box that says "Run this program in compatibility mode for" and select an earlier version of Windows, such as Windows 10.
    • Click "Apply" and then "OK" to save the changes.
    • Run the driver installation file and follow the on-screen instructions.

  4. Update Windows: Make sure Windows 11 is fully up to date by checking for and installing any available updates. Sometimes, Windows updates can include fixes for hardware recognition issues.

  5. Contact Lenovo Support: If you've tried the above steps and are still having trouble, it's possible that there may be a compatibility issue or a hardware problem with your laptop. In this case, contacting Lenovo support for further assistance would be advisable.

By following these steps, you should be able to resolve the issue with Windows 11 recognizing and using the correct graphics driver for your Lenovo Yoga 7-14 laptop with the AMD Ryzen 7 7735U processor and integrated AMD Radeon 680M graphics.

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