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PC Graphics

yeright
Adept I

5700 XT 19.7.1 driver crashes system

When installing the driver, the screen discolours, going a green hue, and my mouse pointer stops moving.  After a few seconds, my system reboots.  Once the password screen is about to show up after reboot my machine reboots again.  
I'm stuck in a reboot loop with the 19.7.1 driver and can only get out of it by putting in an older GCN card.

Should I just RMA this card or has anyone seen this and fixed it with software?

Specs:

Windows 10 1903

Radeon 19.7.1 driver

Radeon 5700 XT card
ASUS ROG Strix-E X570 7010 BIOS
Ryzen 9 3900X

Crucial 32Gb 3200 RAM

42 Replies
redcisco
Adept II

New driver 19.7.4 out today!

I am seeing more stability but still running a little bit hot 75-80c!

Temperatures are better when I under-volt and raise the fan curve, but sometimes Radeon resets my WattMan settings(annoying)

I cannot run in GEN4 yet still in GEN3 on my Asrock X570 PCIE bus

I did the AMD DDU tool and reinstalled 19.7.4 driver plus reinstalled AMD chipset drivers directly from AMD.

Good luck everyone!

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yeright
Adept I

Touching wood here, but it seems like the latest AGESA update (1.0.0.3abb) seems to have fixed my cold booting issues.  Previously I would need to have 2 or 3 booting attempts to get into windows.

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camphor
Journeyman III

Same issue, green screen and reboot.

win 10 pro 1903 64(driver 19.10.1)/ ubuntu 18.04 (driver 19.30) 

3700x

RX5700xt

x570 a pro, 650W

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