Download the full AMD Driver package from AMD Download page for Windows 7.
Did you have a Non-AMD GPU (Nvidia) installed before your upgraded to AMD RX5500XT?
If so you need to completely remove all traces of the previous Nvida driver from your computer.
Then follow this basic method to remove and install both AMD/NVIDIA Driver from your computer:
Uninstall the current AMD Driver using DDU as per this method:
It could be due to a corrupted AMD Driver installation.
Download free program DDU (Display Driver Uninstaller). Run it in Safe mode with the internet disconnected.
You can also run it in Windows Desktop but then you would need to Reboot the computer for DDU to finish erasing all of the AMD Driver traces from your computer.
Once it finishes uninstalling the current AMD Driver in Safe mode and boots back to Windows Desktop, still with the Internet disconnected, delete the AMD Installation folder C:\AMD if it was created before.
Now install the full AMD Drive package you downloaded manually from AMD Download page. Not the express package. Run the package and if it installs correctly again delete C:\AMD folder and reconnect the internet.
This should prevent any conflict when installing the new version from the previous version.
By the way, C:\AMD is always created whenever you run the AMD Driver package
