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PC Drivers & Software

tanline
Journeyman III

Windows 11 and Latest AMD Graphics Driver crashes PC

I upgraded my PC to Windows 11 and am now getting this in the event log and the computer just crashes (no BSOD) - just does an immediate reboot. 

Sometimes it would reboot within seconds of logging in.  Most times every few hours.  Sometimes it would reboot twice in a row.  Same error in Event Log.

A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 0

Computer Setup:

Processor AMD Ryzen 5 5600X 6-Core Processor
GPU AMD Radeon RX 6650 XT
MB ROG STRIX B550-F GAMING

BIOS defaults loaded - no overclocking.

I replaced MB, memory and even CPU - all the same results since Windows 11 upgrade.  I have since narrowed it down to the AMD Graphics drivers.  I installed AMD Radeon drivers 23.3.1 from March 7, 2023 and viola - the reboots and the hardware errors stops and have not occurred again for the past 3 days.  Reinstall new drivers even from previous releases like August 2023 and again the crashes/reboots occur.  Back to Version 23.3.1 and the crashes/reboots stop.

Can't go back to Windows 10 - so stuck with the old drivers for now - I will also probably create a ticket with AMD.   Anyone have any other ideas?

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