I have an Asus TUFgaming FX505-DV laptop. Ever since I got the laptop i've had random freezing issues. The laptop would randomly freeze, no matter what i'm doing at the time. I wouldn't be able to do anything. I would have to force shut down and restart. The random freezes seemed to happen more frequently if the laptop is on high performance mode. And less frequently if it's on power saving mode. I sent it to get repaired twice but Asus would just format it and say they couldn't find an issue.
Last time i got it back i was trying some stuff and the problem got fixed magically. But after a couple weeks i noticed that i can't update drivers on Amd radeon software like i used to. It's just not an option on the app. I went and downloaded the app again from Asus' website. Before i installed it i thought this software might be the cause of my freezing problem before so i created a restore point (thank god). Surprise surprise the freezing came back within 5 minutes of installing it. I went back to my restore point and that fixed the issue, no more freezes. But now I have to use an old version of the software and i can't update the drivers for my cpu nor my integrated gpu. I'm getting really low fps in games and the laptop overheats like crazy even on games like Cs:go. And i suspect it's happening because of old drivers.
Current amd radeon software version installed: 2020.1204.0703.12704
Computer Type: Laptop
GPU: Nvidia RTX 2060 and Amd Radeon RX Vega 10 integrated gpu
CPU: RYZEN 7 37050H
Motherboard: ASUSTeK COMPUTER INC. FX505DV
BIOS Version: FX505DV.312, 28.01.2021
RAM: 16GB DDR4-2400 SO-DIMM
PSU: ø6.0, 230W AC Adapter, Output: 19.5V DC, 11.8A, 230W, Input: 100~240V AC, 50/60Hz universal
Operating System & Version: Windows 10 Home Single Language 20H2
GPU Drivers: Geforce Game ready 466.27
Description of Original Problem: Installing Amd radeon software causes windows to randomly freeze. Games have low fps and cause overheating.
Troubleshooting: I've tried formatting, getting it repaired by Asus.
Thank you in advance for your help, I hope I was able to explain my issue clearly.
