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PC Drivers & Software

mark8675309
Journeyman III
‎04-17-2023 06:32 PM

Update Driver Problems

I need to update my drivers, again. The last two times that I have updated my video card drivers for my Radeon RX 580, it automatically switched to 4K. Unfortunately, my monitor isn't capable of 4k.  The last two times, I had to borrow my son's 4k monitor on my computer long enough to set the resolution appropriately. He and his computer are off at college, so not an option this time.

What I need is a surefire way to upgrade drivers without it restarting in 4k. If it does, all I will be able to do is see a blank screen saying "Input not supported".

Any help appreciated!

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1 Reply
BillyFeltrop
Challenger
‎04-18-2023 02:37 AM

To avoid your computer automatically switching to 4K resolution after updating your Radeon RX 580 drivers, you can follow these steps:

  1. Before updating your drivers, make sure to note down your current display resolution settings.

  2. Download the latest Radeon RX 580 drivers from the official AMD website.

  3. Disable your internet connection to prevent Windows from automatically installing drivers.

  4. Uninstall your current Radeon RX 580 drivers from the Device Manager.

  5. Restart your computer.

  6. Install the new Radeon RX 580 drivers that you downloaded earlier.

  7. After installation, check your display resolution settings and adjust them if necessary to match your monitor's maximum resolution.

By following these steps, you can ensure that your computer does not automatically switch to 4K resolution after updating your Radeon RX 580 drivers.

Or you can try is to use Display Driver Uninstaller (DDU) to completely remove your current drivers before installing the new ones. This should prevent your computer from automatically switching to 4K resolution during the driver update process.  By using DDU to completely remove your current drivers before installing the new ones, you can ensure that any potential conflicts or issues with the previous drivers are completely resolved, which should prevent your computer from automatically switching to 4K resolution during the driver update process.

PC Hardware Specialist