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PC Drivers & Software

san-san
Journeyman III

Unnable to install Ryzen AI Software to Copilot+ PC(AMD Ryzen AI 7 PRO 360)

Greetings, I need your help.

 

I have ThinkPad T14s Gen6(AMD Ryzen AI 7 PRO 360).

 

Many time I tried to install Ryzen AI Software with this instruction(https://ryzenai.docs.amd.com/en/latest/inst.html), but installer lost response every time.

 

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Installed Item

Visual Studio 2022 Community Edition with C++ Desktop

cmake(cmake-3.31.2-windows-x86_64.msi)

Miniconda(Install path -> C:\Miniconda)

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I made directory for Ryzen AI Software -> C:\RyzenAI

 

Every time installer stops here.

 

sansan_0-1734165058725.png

 

I have Temp folder on C:\Temp and there is ryzenai_error_log.txt.

It says every time like this, but onnxruntime.dll exists in dest directory.

2024-12-14 16:03:18,196 - INFO - copying onnxruntime\bin\onnxruntime.dll to C:\Miniconda\envs\ryzen-ai-1.3.0\lib\site-packages\onnxruntime\capi

 

Here, AMD Ryzen AI 7 PRO 360 is not listed. If this trouble is caused it, how can I use NPU on my computer?

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Supported Configurations#
The Ryzen AI Software supports the following processors running Windows 11 (Win 11 build>=22621.3527 is required for Ryzen AI Software 1.3.)

Phoenix (PHX): AMD Ryzen™ 7940HS, 7840HS, 7640HS, 7840U, 7640U.

Hawk (HPT): AMD Ryzen™ 8640U, 8640HS, 8645H, 8840U, 8840HS, 8845H, 8945H.

Strix (STX): AMD Ryzen™ Ryzen AI 9 HX375, Ryzen AI 9 HX370, Ryzen AI 9 365

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regards,

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