PC Drivers & Software

[heman0118]

I inadvertently installed Ryzen Master on a system that isn't running a Ryzen CPU and am unable to uninstall it. When I launch the uninstaller either through Control Panel>Programs and Features or Settings>Apps, I get the uninstaller screen but when I click on Uninstall, nothing happens and the uninstaller screen just closes. I have tried downloading RM again and installing over but it just goes to the uninstaller screen and again, nothing happens when I click on Uninstall. Any thoughts or recommendations are appreciated.

[goodplay]

Search in local disk, delete anything related to ryzenmaster.

Hope you didn't download from 3rd party site, you know virus ?

[darthsmurf3r]

It's possible that the location of the folder was deleted or moved. However, if it won't uninstall, just deleting folders and files won't stop it from trying to load at startup. You'll have to search the registry for "RyzenMaster". There's likely only 1-2 entries. Just delete what it finds. You can make a backup of the registry beforehand.

This is very useful if say you use the same Windows install on say an Intel motherboard or some other motherboard/CPU that Ryzen Master doesn't support yet.

Of course, the best method is to do a fresh install to remove all old instances of old software installs. Just takes time to backup your data and reinstall everything. Although, if you are having issues, and don't plan to change motherboards again for awhile, then it'll be worth it.

[QuectoChad]

Here's a solution that worked for me.

Start wmic as administrator and enter:

product where name="AMD Ryzen Master" call uninstall

Confirm with Y and you're done.

Source: https://www.howtogeek.com/702540/how-to-uninstall-a-program-on-windows-10-from-command-prompt/

[elstaci]

Ryzen Master shouldn't have even installed at all if you don't have a Ryzen processor in your PC.

You should have gotten a "Non-Support Processor" error during installation.

Try running MS Install/Uninstall Utility Tool to remove any traces of Ryzen Master: Microsoft Install/Uninstall Tool 

You can also try using the free Uninstalling program Wise Uninstaller and do a forced uninstall by clicking on any Ryzen Master folder or file.

[QuectoChad]

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@elstaci wrote:

Ryzen Master shouldn't have even installed at all if you don't have a Ryzen processor in your PC.

You should have gotten a "Non-Support Processor" error during installation.

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True. In my case it was Mobile Ryzen 3500U that's not supported. But Ryzen Master only told me that after the installation and the GUI uninstaller simply crashed.

[elstaci]

There is a 3rd party Ryzen Master Lite type program for laptops called Ryzen Controller if interested: https://gitlab.com/ryzen-controller-team/ryzen-controller

https://github.com/Ryzen-Controller-Team/Ryzen-Controller