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PC Drivers & Software

Mago45
Journeyman III

Unable to display game screenshot in Windows 11 after I updated my monitor to a 4k

Hello guys,

Recently I bought a new monitor : Samsung Neo G8 32" 4k 240Hz and since I have it ( bought it last week on 12/07/2023 ) or probably after my last AMD Adrenaline update ( I do not know ), anytime I take a screenshot in my games, I am unable to display that shot as a background in my desktop. 

I have a bunch of screenshots that I have previous to this monitor and previous to last AMD update and I am able to display those pictures as background wallpaper but not the new ones. This is very weird to me and I need your help please. 

I never use my AMD to record media or streaming at all. While in-game, I just hold Shift+Ctrl + i to take the shot and that is how I have been doing it since I am using this amazing video card ( 7900 XTX ). 

Please contact me and help me with this please.

 

Thank you so much,

Mago45

 

 

 

 

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