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PC Drivers & Software

VerMishelb
Adept I

Transparency and indexed colours cursor issues with any driver on RX6750 GRE 12GB

System:

  • GPU Gigabyte AMD Radeon RX 6750 GRE EAGLE 12GB
  • Desktop system
  • Windows 10 64 bit 19045.4046
  • Driver version 24.2.1 (identical results with 23.11.1, haven't tested the rest of the available ones, but there is only one older than 23.11.1 for this GPU)
  • LG FLATRON IPS235 1920x1080 60Hz via HDMI to DVI adapter
  • CPU AMD Ryzen 9 5900X
  • Motherboard ASUS TUF GAMING B550M-PLUS WIFI II, BIOS version 2816

The issue:

Right after installing the GPU driver the cursor becomes pale when the it's rendered with hardware acceleration (e.g. the "cursor trail" option is disabled or the window caption bar is being moved around/held for a second). The easiest way to check this was through custom cursors, but all of the following also applies to default Windows 10, Windows 7 and coloured Windows XP cursors. NOTE: all images were taken on phone because this is not visible on screen recordings.

I've checked 3 scenarios:
1. 32 bit cursor, no alpha, fully opaque. Works as it is supposed to work (explains why the "default" (the one that looks like XP) cursor works fine, as it doesn't have partly transparent pixels). If the shadow is enabled, the shadow itself suffers from scenario 3.

2. Indexed colour cursor. Colours are blending to white (Image 1. Happens to XP "golden" cursor theme and other extensively coloured ones, as they use indexed colours too). Becomes normal when hardware accelerated rendering is off (holding the title bar or disabling it with a cursor trail option/reg key) or when the cursor shadow is on, but then the shadow itself suffers from scenario 3.

indexed colours issue.png

3. 32 bit, alpha gradient from black to transparent. The alpha looks chopped and more transparent in general (Image 2). Becomes normal when hardware accelerated rendering is off (see p.2).

alpha blending issue.png

The 3rd point is more interesting than the rest because a very similar thing happens in Photoshop 2023 workspace and none of the hardware related settings do anything with it, even though the exported image looks fine.

Photoshop alpha blending issue.png

I am providing the cursors I was using to get the images above: https://drive.google.com/file/d/1XwKDBWTBohFw2As5FHhysT_pZ_3vibYv/view?usp=sharing

UPD: I've put a Windows 7 "busy" cursor as the primary one and in apps like Discord it is shaking violently sometimes, I wonder if it's related.

What I have tried:

  • Reinstalling the driver (with and without using amd cleanup utility and ddu). Cursor works fine on basic Microsoft video driver, but snaps back to broken opacity blending when I install it back.
  • Installing an old driver (23.11.1). No changes.
  • Disabling MPO through [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Dwm] "OverlayTestMode"=dword:00000005. No changes (this fixed the cursor turning white when I scroll the page in Word, though).
  • Forcing the hardware accelerated cursor off by setting a negative mouse trail length with [HKEY_CURRENT_USER\Control Panel\Mouse] "MouseTrails"="-1", effectively disabling the trail. This fixed the issue, but using this brings another set of issues on its own, one of them is invisible cursor in some apps and during Windows animations playback.
  • Turning on and off as many options in the GPU driver settings as I could possibly find. No changes.
 
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7 Replies
VerMishelb
Adept I

For some reason I can't edit the main post any more but I just wanted to note that this still happens with 24.3.1 (and the updated 3405 bios), on both Windows 10 and absolutely fresh Windows 11 with nothing extra but the driver itself installed.

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Hi there, I made an account just to confirm I am also having this issue. I submitted a bug report with a link to your post attached for whatever it's worth, so thank you for taking the time to document this. Hoping there's a fix soon--I have personally had this issue for over a year now.

 

Ryzen 5700x

RX 6800 XT

VerMishelb
Adept I

Still happens with 24.4.1.

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VerMishelb
Adept I

Still happens with 24.5.1. I am not sure how OK that is that I have to write a separate reply every time an update is released.

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VerMishelb
Adept I

Still happens with 24.6.1.

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VerMishelb
Adept I

Still happens with 24.7.1. I'm not sure why I bother still. There's 24.8.1 glowing in Adrenaline but I don't even need to edit this post to say that the same issue will be presented there too.

 

UPD: I have decided to edit anyway, at least because "what if...", but no, it still happens. It's even reported in the release post, right here! https://community.amd.com/t5/drivers-software/amd-software-adrenalin-edition-24-8-1-release-notes/m-...

At least add it to "known issues" list. It's been half a year and this issue is impossible to spot on a hardware recording without a dedicated capture card, but it affects every type of activity on Windows 10 and 11 and it's very annoying.

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VerMishelb
Adept I

Still happens with 24.9.1. You can even see how the cursor shadow changes in real time if you look at it when the installer removes the current driver and has not yet installed the updated one. If there's a way to direct this issue better, please let me know.

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