PC Drivers & Software

[roullig]

I encountered this issue after clean installing the 24H2 a week ago. Then I did a clean install again today, just to get rid of this issue. After I installed every app back I saw the issue still persist. So I disabled everything in task manager one by one only to find out that the Spotify app was the one causing the issue.

Whenever Spotify app is on, it basically disables Now Playing feature on AMD Software app. It can't log any data or use any of the graphics features like Radeon Chill or Anti-lag etc.

This wasn’t happening before the 24H2 update, at least not for me.

GPU: RX 7900 XT, Driver No: 32.0.12011.1036, Windows Version: 26100.2033

Note: After I took the video I tested more apps and found the Outlook (Classic) app is also causing the same issue.

Youtube link until the video below gets approved:

BlockTest - YouTube

[Klaxxon4k]

Hello I had the same problem and it took me a while to find a solution, here's a way to fix it:

1 - Delete Spotify that is installed
2- Download Spotify in official site
3- Enter the root of the folder and rename spotify.exe to example spot.exe

fixed

[roullig]

Yes, this temporarily resolved the issue, and it worked with Outlook after I renamed it as well. AMD should address this in future software updates, as it's likely affecting many other apps and users. Thank you for the reply.