cancel
Showing results for 
Search instead for 
Did you mean: 

PC Drivers & Software

Scurry
Journeyman III

Ryzen 9 5900HS drivers crash during video playback

Hi,

I'm having brand new Laptop ASUS Zephyrus G15 wiht AMD Ryzen 9 5900HS(It's 2021 top version), when any video playback is being launched it cause:

1) Freez UI
2) UI Dissapears and everything is black
3) After sometime driver timeout message appears

I'm running on latest drivers(23.4.1). Also I see that during playback instead of using GPU it's using CPU as it having like 70%+ load.

No external displays are connected.

If decrease display frequency to 60 instead of 165 it becomes a bit better - at least no black screen appears, but for some reason it looks like everything is kinda blurry, also it doesn't look smooth when swithcing into full screen mode ( it doesn't go full screen instant - you can see background windows for small amount of time).

I thought it's HDR problem ( set for streaming video ) , but even with disabled it's same. 
Also in HDR window - where calibration is shown when 165Hz are set I can see artifacts on image that is intended for calibration, with 60 Hz it doesn't have artifacts.

0 Likes
0 Replies