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PC Drivers & Software

tibo27normandy
Journeyman III

Ryzen 7 7800X3D + B650 = issues with SoundBlasterX AE5+

Hello,

 

Since I changed my hardware for AM5 platform I have issues with my PCIe sound card. The latest BIOS based on AGESA 1.0.0.7 c didnt help.
Creative wasnt really useful . It appears that Creative /AMD issues exist for ages. 

Does someone have info from AMD this is going to be solved ? 

 

many thanks

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4 Replies
Dragokar
Forerunner

Could you describe the issue?

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I can : the card is  functionnal for 3 days, then the card is detected by Windows (10 pro 22H2) but in Error code 10. Sometime I need to go into the device manager to delete the card and next boot it's okay. Sometime it's harder and i have to do many different things to have the Error code 10 to disappear .
And it's a cycle. Between the card perfroms really good.

I lent the card to an office mate using Intel Plafrom for 15 days now , and everyday he keeps telling me the card is working well.

I read on google that the issue exists since AM4. 

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Is there an automatic update setting on Windows overwriting the previous drivers?

I can't say for AM5 but I had a SoundBlaster card on my previous 2700X on a B450 board with no issues. I discarded it because I'm now a simple headphone user with external DAC.

Which slot are you trying?

The Englishman
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tibo27normandy
Journeyman III

I used both of the available slots of my gigabyte B650 aorust elite. And I used both windows and creative driver...

All was checked . I tested tons of different tweaks . Card was ok on my previous system , still ok on another one, just not compatible with AMD, as many other users are reporting.

Which model was your soundblaster? AE like mine?

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