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PC Drivers & Software

SlavaSlava5431
Journeyman III

RX5500XT driver crash and black screen

Configuration: rx5500xt 4gb, ryzen 5 2600, GIGABYTE B450M S2H (rev. 1.x).

I get dead freezes in games. I restart the computer with the button. Black screen. Only a few reboots help, but then you have to go to the "device manager" and turn on the video adapter, because it turns out to be turned off. The video card is powerful and there are no performance problems. Dead freezes appear randomly. 

I turned off Windows Fast Boot. I turned off HDCP. I turned off freesync and enhanced sync. None of this helped. I tried to install only driver without amd software. I tried different versions of drivers, absolutely everything from 2020.

I haven't tried amd cleanup and ddu. Maybe there are other solutions?

Event log: Kernel-Power 41. 

upd: What I saw in the event log is event 411 Kernel-PnP
Driver name: oem0.inf
Class GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: amdwddmg
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Problem: 0x0
Problem Status: 0xC00000E5

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