PC Drivers & Software

[archosan]

I am getting black screen when i play game or surf on the net. It  takes 1-2 seconds . Like a blink. It is happens randomly.

System specs:

i5 4460

Gigabayte h81m-ds2 motherboard

Gigabayte aours rx 580 4gb

ddr-3 8gb ram

550w (peak 600w) psu

[rekzzix]

I have almost same issue just in some games like league of legends . also using i5 4460 and Rx 580

[archosan]

Still same or did you solved it?

[rekzzix]

it's still the same , but for example in games like black ops 4 it doesn't happen at all. so it has to do with only some games

[archosan]

not only in games, but also it goes in black screen when there is nothing in the screen. I already changed my psu and my graphic card and tried every driver still problem exist.

[rekzzix]

maybe cable , or fresh windows installation.

[archosan]

No, i dont think so, already tried and still same results. I had R9 380 with same problem and i changed graphic card and bought a RX580 and still same problem. I tried it in vga with dvi converter and switch it to hdmi. Nothing changed. I bought a new psu. Nothing changed again. Interesting fact is this problem was exist since 2017 but AMD did not say a thing about it.

[rekzzix]

I know it's a shame but did you try a new monitor yet and Displayport ? freesync is a main Displayport thing, maybe it would fix it . Because for me the black screens stop when freesync is turned off . Maybe u have a different problem and your monitor or motherboard are somewhat incompatible . Too bad amd doesn't respond to this .

[archosan]

Yes i bought a new monitor but unfortunately it has not displayport . I can use only hdmi . And yes freesync made it worse than normally happens. Always turned off freesync. I suppose it is driver problem.

[rekzzix]

how long is your cable ? because in my case 2560*1440 @ 144hz is a lot of bandwidth , and maybe freesync somehow requires more bandwidth so maybe my cable is a bit too long (1.8Meters) . personally my last attempt will be a short cable about 1 meter and next year new pc but with my same old GPU(rx580) . Most likely I'll buy Navi if it doesn't draw more power than 580

[archosan]

my cable is 1 meter. I don't think it's about cable length. We will see navi cards .there is nothing we can do except waiting new driver and waiting is so frustrating.

And in my opinion i dont expect much things from AMD for now . So many people has this problem for a year but not respond to it makes them dissapointed. If i had money buy a nvidia card .

[Hardwood]

Personally I doubt it's the gpu seeing as you have the same results with two different cards and two different PSUs and two different monitors.

Did you try a different HDMI cable preferably one with high specs?

If I were you, I'd take the 580 to a buddy's place or shop and try it there. See if they get the same issues.

[archosan]

Yes i tried different HDMI cable and there isn't a buddy's place or shop i can try it for . My issue just like this :

ex3 using driver 18.9.2.MOV - Google Drive