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PC Drivers & Software

Smaragd98
Adept I

Reboot after Crash with Error Message from Adrenaline and Bluescreen on 24.10.1 after Driver Update

Hello everyone,

a couple days ago I initiated a GPU driver update WITHOUT DDU from 24.09.1 to 24.10.1 via Adrenaline Software. Sometimes, when I turn my PC on, it restarts when booting Windows. I didn't even see a blue screen - when I boot Windows 10, the screen went black and the computer restarts. After the restart, the following window appears:

IMG_20241102_144204.jpg
The following was displayed in the event management:

IMG_20241102_151433.jpg

I read the DUMP file that was created with WinDbg and the following was displayed:

_storage_emulated_0_DCIM_Camera_IMG_20241102_220905.jpg

And i opened the Files with BlueScreenView:

BlueScreenView2.PNG

As you can see, this has happened 3 times so far. In between I didn't use the PC for a few days - and then it happened again, as can be seen in the BlueScreenViewer


Seems like the AMD Driver is the problem here.

There were no problems with the previously installed older driver version 24.09.1.

Now my question is:

Are there any known problems and errors with the 24.10.1 driver version or is it because I did a driver update using the Adrenaline software instead of removing the old driver using DDU in safe mode and reinstalling it cleanly? Or is there another reason?

Can it be a hardware defect or can this just be a driver problem? Is there a fix for this?


I would be very happy to hear about your experiences and help!

 

Thank you very much and best regards,

 

Smaragd

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