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PC Drivers & Software

buba
Adept I
‎08-24-2022 06:37 AM

Radeon RX 570 Black screens with artifacts

Hi,

I am struggling for a few years with black screens on Radeon RX 570. I have tried different cables - dvi to hdmi, hdmi to hdmi, display port to hdmi. Sometimes after drivers update, I do not have black screens for a while but later I get it all the time in games. The display may go black with some artifacts for 5-10 seconds then it could stay for a while and goes black again. It makes me crazy when it goes black every 5 seconds. I have submitted a bug report a few times via Adrenalin without any response. 

Please help!

AMD Ryzen 5 3600 6-Core Processor

Radeon RX 570

ASRock B450M Pro4

Acer SA 230

Win 10.

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1 Solution
buba
Adept I
‎08-24-2022 10:47 AM

The culprit is AMD FreeSync.

It looks like a known issue "Enhanced Sync may cause a black screen to occur when enabled on some games and system configurations. Any users who may be experiencing issues with Enhanced Sync enabled should disable it as a temporary workaround."
So, the temp solution is to disable FreeSync. The long-term solution is to check release notes of new drivers and update them when the issue is fixed.

View solution in original post

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11 Replies
buba
Adept I
‎08-24-2022 06:41 AM

Also, if I connect the second Acer SA 230, only the one with game is going black.

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buba
Adept I
‎08-24-2022 07:24 AM

It looks like disabling everything in Graphics and Display sections of Adrenalin prevented the issue so something should be fixed by dev team.

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buba
Adept I
‎08-24-2022 10:47 AM

The culprit is AMD FreeSync.

It looks like a known issue "Enhanced Sync may cause a black screen to occur when enabled on some games and system configurations. Any users who may be experiencing issues with Enhanced Sync enabled should disable it as a temporary workaround."
So, the temp solution is to disable FreeSync. The long-term solution is to check release notes of new drivers and update them when the issue is fixed.

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daggerfall
Elite
‎08-24-2022 01:33 PM

Which driver do you use?

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buba
In response to daggerfall
Adept I
‎08-24-2022 02:39 PM

Currently, it is Adrenalin Edition Version 22.8.2. But through 2 years I have updated it many times with factory reset and almost all the time I had this issue.

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KabouterPlop1
In response to buba
Challenger
‎08-24-2022 02:44 PM

Go back to 22.5.1 22.7.1 22.8.1 and 22.8.1 all have many users reporting problems as well as black screens

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buba
In response to KabouterPlop1
Adept I
‎08-25-2022 01:59 AM

It is strange that I had this issue for two years with different drivers. Some of them were working fine for a while but the result was the same. I doubt that I was updating the driver version when everything was fine.

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buba
In response to buba
Adept I
‎08-25-2022 02:04 AM

I wonder if it ever was or ever will be fixed. It was really a pain in the ass.

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buba
In response to KabouterPlop1
Adept I
‎08-25-2022 03:31 AM

BTW, 22.5.1 has the same known issue: "Enhanced Sync may cause a black screen to occur when enabled on some games and system configurations."

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vialli100
Forerunner
‎08-24-2022 02:54 PM

Before you update, read the release notes.. It is in there about black screens..

AMD Ryzen 9 9900x, Asus Prime X 9070, Asus Crosshair X870E Hero, 64gb Kingston DDR5 6000, Samsung 980pro 1tb NVME, Samsung 970 EVO Plus 1tb NVME, DeepCool Mystique 360 AIO, Antec Titanium 1000w.
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vialli100
Forerunner
‎08-25-2022 04:19 AM

I thought that was what I said?

AMD Ryzen 9 9900x, Asus Prime X 9070, Asus Crosshair X870E Hero, 64gb Kingston DDR5 6000, Samsung 980pro 1tb NVME, Samsung 970 EVO Plus 1tb NVME, DeepCool Mystique 360 AIO, Antec Titanium 1000w.
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