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PC Drivers & Software

ikerprime37
Journeyman III

Problems when I try to use my digital pen

So the think is that when I try to use the pencil in any app (onenote, word, excel, etc) the first time it goes normal but then it starts crashing and the screen flickers and if i continue trying to draw my laptop crash and I have to restart it. I know its a problem with the drivers because I installed an old ones of 2022 and all works perfectly but I cant play some games so weird.

CPU: Ryzen 5 2500u with radeon vega mobile gfx

GPU: Radeon RX 560x series

GPU2: Amd Radeon(TM) Vega 8 Graphics

 
1 Reply
jgs93
Journeyman III

I am having a similar issue. I haven't yet rolled back to see if it helps. 

Using an AMD Ryzen 5 5600U with Radeon Graphics (See Screenshot)

 Screenshot 2023-09-20 083849.jpg

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